Assistant Executive Housekeeper

2 days ago

NiagaraontheLake, Canada Prince of Wales Hotel Full time

The Assistant Executive Housekeeper administers the housekeeping/laundry functions for the facilities including restaurants, public areas, and guestrooms ensuring that departmental objectives are met both financially and qualitatively.

**Duties and Responsibilities**:

- Providing personalized and exceptional guest service at every given opportunity.
- Accountable to the General Manager, Housekeeping Supervisors, Laundry, Guests and Team Members.
- Supervises and directs Room Attendants, Night Cleaners, Horsepersons and Laundry Attendants to ensure duties are performed consistent with standard operating procedures.
- Monitors rooms on a daily basis to ensure that they are clean according to standards.
- Checks rooms prior to Guest check-in to ensure they are ready for Guests with respect to amenities, supplies and appropriate tidiness/cleanliness.
- Checks to ensure that all equipment is operating and if not, reports to maintenance to repair or replace if required.
- Ensures that all cleaning supplies are in stock and Room Attendants have their supply of cleaners daily.
- Directly responsible to ensure that the property is clean at all times.
- Planning and scheduling of staff for housekeeping/ laundry department to meet daily requirements.
- Human Resource function related to recruitment, training, motivating and progressive corrective action.
- Responsible for preparing and maintaining departmental budget objectives within company guidelines.
- Prepare housekeeping reports as required with respect to inventory levels, staffing, and maintenance and capital improvements as required.
- All other duties as required.

**Professional Requirements**:

- Minimum of Grade 12 required.
- College education or diploma in hospitality industry is considered an asset, but is not a requirement.
- Entry to Intermediate Level computer literacy such as Word processing and spreadsheet programs.
- Hospitality industry specific training (courses, seminars) to keep current in the industry is required.
- Highly recommended 5-7 years in the hospitality industry (preferably in the area of housekeeping).
- Previous up-selling and/or sales experience is considered an asset.

**Salary**: $46,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Niagara-on-the-Lake, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Cleaning: 1 year (preferred)

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