Medical Receptionist Float

6 days ago

Hamilton, Canada Hamilton Family Health Team Full time

**Job Title: Medical Receptionist - Float (1.0 FTE)**

**Together, we do amazing things every day.**

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the HFHT, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values and celebrates the contributions of our employees. No matter what your role, working with us is about making a difference - every day

**Your Opportunity**:
This is your opportunity to significantly shape and influence health outcomes for the Hamilton community.

The Medical Receptionist is a member of the HFHT who will support administrative functions for the delivery of high-quality patient centered primary care.

**Are you experienced in**
- Covering administrative duties for vacations or sick days in a medical office
- Booking patient appointments, greeting patients, and answering the HFHT phone line
- Liaising with patients and families in a professional and compassionate manner while maintaining privacy and confidentiality
- Maintaining patient records by obtaining, recording, and updating personal information
- Scanning and faxing of patient information and consultation reports
- Liaising with practice-based primary care teams
- Overseeing and monitoring room bookings and scheduling
- Supporting the development of, and ongoing spread of groups
- May be required to support on-site, in-person groups (various locations TBD in Hamilton), with the Patient Care Coordinator supporting groups expansion.

**The above responsibilities are not to be considered all-inclusive.

**If so, we are looking for a future colleague who has**
- Diploma in Office Administration or equivalent combination of education and experience
- Exceptional customer service, communication and organizational skills
- Excellent interpersonal skills, with proven ability to work well in a team environment
- Demonstrated problem solving skills and initiative
- Proficient with Microsoft Office
- Must be able to multi-task and prioritize while working within a busy environment
- Experience with EMR (Practice Solutions Suite) an asset
- Previous experience in a clinical setting an asset
- Excellent attendance

**Why join the HFHT?**
- Competitive Employee Value Proposition including, but not limited to:

- Healthcare of Ontario Pension (HOOPP)
- Extended health care benefits including health, dental, vision & critical Illness insurance
- Meaningful, purpose-based work
- 13 paid Stat holidays and one (1) extra float day
- On-site parking
- Ongoing green initiatives

**Summary**

**Classification**: Non-Union
**Primary Location**: Various HFHT Hub Locations

**Employee Class**: Full-Time, Permanent
**Date Available**: ASAP
**Salary**: $47,122 - $52,568

**Application Instructions**

**Note**

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Work from home

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Hamilton, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you comfortable working in multiple locations?

**Experience**:

- Reception: 2 years (required)

Work Location: In person

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