Dispatcher

2 weeks ago

Kingston, Canada Compass Rose Int'l Transportation Full time

Key Responsibilities Include:

- Coordinate the flow of inbound and outbound freight while staying abreast of daily priorities and weekly transportation targets.
- Able to book trucks independently & plan routes, thorough understanding of dispatching software Fleet Manager.
- Ensure carrier compliance with company policies and procedures Analyze lane data, on-time performance and costs to effectively negotiate rates with customers and third-party carriers to ensure profitability and customer satisfaction
- Communicate with brokers, carriers and the customers to resolve any discrepancies Direct and organize logistics activities such as obtaining shipment rates, negotiating with logistics service providers, selecting 3PL partners, tracking and expediting shipments, and solving any discrepancy of quality, quantity, and schedule.
- Verify and troubleshoot any issues in shipping or customs documentation including, but not limited to, PODs, BOL and carrier confirmation.
- Proactively communicate service risks to customers to provide proper resolution Requirements
- Minimum of 3-5 years of experience Transportation industry is required Experience dealing with FTL and LTL shipments
- Familiarity with North American geography Proficient in Microsoft Office Suite with the aptitude to learn new software quickly
- Problem solving and decision-making skills with the ability to work in a team environment

Requirements and Qualifications:

- 3-5 years experience in the related area as an individual contributor.
- Team player skills with demonstrated abilities to interact well with all levels of associates
- Proven ability to encourage and motivate others in a positive manner.
- Self-motivated, assertive, and quick to respond
- Works well under pressure
- Excellent analytical capabilities
- Strong Microsoft Office skills (Word, Excel, Powerpoint, Teams, Sharepoint)
- Quick Learner & Problem Solver
- Bilingual, an asset

**Job Types**: Full-time, Permanent

**Salary**: From $23.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking

Schedule:

- 8 hour shift

**Experience**:

- Organization Operations & Administrative Occupations: 1 year (preferred)

Work Location: One location

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