Scheduler/dispatcher - Kingston Branch Office

2 weeks ago

Kingston, Canada Paladin Security Full time

Scheduler/Dispatcher - Kingston Branch Office

The Operations Scheduler/Dispatcher will assist in the tracking and deployment of security staff and handle a variety of dispatch duties including incident call taking.

**Position**:Branch Scheduler (Kingston)
**Site**:Kingston Office
**Hours**:Monday to Friday 4:00 p.m. to 12:00 a.m.
**Pay Rate**:$18.00

**Why Choose Paladin**:

- Extensive Paid Industry Training
- Benefits & Other Perks
- Opportunities for Growth & Advancement
- Answers calls received by Hospital Staff, Security Staff and General Public and dispatch Security Staff accordingly
- Interacts with Police, the Fire Department, and EMS if required
- Update and maintains Security Staff schedules as changes arise during shift as well as filling shifts as vacancies arise
- Strategically plan schedules to utilize resources effectively and efficiently to avoid unnecessary overtime
- Provide information to staff as requested regarding additional shifts, coverages, and shift availability/locations
- Consistently update management with accurate daily Open Shift Logs
- Create, update, and modify work schedules for Security Guards within Paladin Security for Ottawa and Kingston

**Qualifications**:

- Working knowledge of the Security industry is an asset
- Proficient in MS Office Suite
- Excellent written and verbal English communication skills
- Superior customer service skills
- Ability to work under pressure
- Comfortable working independently and as part of a team
- Working knowledge of ESA, Human Rights, and Labour Relations

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

**We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

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