Medical Receptionist

Welcome to MIC Medical Imaging
At MIC, our uncompromising commitment to excellence in diagnostic imaging, coupled with our investment in technology and quality patient care, instills confidence in patients and physicians across the communities we serve. We are an innovator in the healthcare industry, a recipient of the consumer choice award for business excellence, and a talent destination for over 500 team members. Our staff are passionate about improving the healthcare journey for patients and their family members, and proudly support local organizations working towards the same goal.
If you are looking for a meaningful career opportunity, our organization could be the perfect fit
The Opportunity
We are seeking a friendly, organized, and detail oriented Medical Reception to join our team. We pride ourselves on creating a friendly atmosphere for our patients and as a Medical Receptionist you are the first point of contact for patients, ensuring they feel welcomed and supported throughout their visit.
**As a Medical Receptionist at MIC, you**:

- will work at various sites throughout Edmonton and surrounding area.
- work in a team environment.
- support our wonderful patients and staff.

Roles and Responsibilities
- Greet and check in patients upon arrival, ensuring all necessary information is collected and accurate
- Answer phone calls, and respond to inquires
- Maintain and update patient records accurately and confidentially
- Walk patients to their exams and change them according to the exam
- Keep the reception area and change rooms clean and organized

Knowledge, Skills and Experience
- High school diploma
- Previous experience in a medical office or healthcare setting is preferred
- Strong communication skills
- Ability to maintain confidentiality and handle sensitive information with professionalism
- Friendly and approachable demeanor with a commitment to providing exceptional patient care
- Valid driver’s license is an asset
- Medical Office Assistant, Unit Clerk program is an asset
- Knowledge and understanding of medical terminology is an asset

The MIC Story
MIC Medical Imaging is Canada’s largest radiology partnership, with more than 100 radiologist physicians and over 500 technologists and support staff. MIC serves the greater Edmonton area, offering a wide range of diagnostic imaging services, including x-ray, ultrasound, MRI, CT, and more.
MIC is an expert and trusted partner to Edmonton and surrounding area. MIC Medical Imaging Radiologists play an essential role in 17 Edmonton area hospitals and community health centres. We are proud to extend the same expert level of diagnostic imaging to practitioners and patients through our 13 community-based clinics in Edmonton, St. Albert, Ft. Saskatchewan and Sherwood Park. We boast the largest group of sub-specialized radiologists in the province, unique work environments, state-of-the-art equipment, learning and development training, career advancement opportunities, and more. MIC is committed to supporting local organization such as the United Way, Mercy Ships
Imaging Excellence Starts with Healthy, Engaged Employees
Our people form the foundation for imaging excellence and are the reason practitioners, patients, hospitals, and professional sports teams like the Edmonton Oilers trust us with their medical imaging needs. We take care of our employees, so that they will take care of our patients. At MIC, we provide:
Competitive compensation
Flexible work commitments to accommodate life changes (i.e. full time, part time, casual)
Comprehensive health and dental coverage
Vacation allocated on years of services
Employer-sponsored pension program (RPP)
Professional learning and development opportunities
Supports to improve the physical and mental health of our employees
**Vacation Purchase-Sell Program**: provide increased flexibility and support the changing lifestyle needs of our employees
Recognition events including an annual staff holiday party, site celebrations, and social events for staff and their families.
MIC Medical Imaging is an equal opportunity employer committed to diversity in the workplace.