Field Service Technician

Join the Dyna-Pro Environmental Team as a Field Service Technician in Alberta Are you a seasoned professional with a background in any of the plumbing, electrical, or mechanical trades? Are you used to working in towns across the province and driving to each of your jobsites? Dyna-Pro Environmental, a leading manufacturer, seller, and servicer of Self-Serve Purified Water Dispensers and Water Purification equipment across Canada, is seeking a highly skilled and experienced Field Service Technician to join our team. With over 30 years of industry experience, Dyna-Pro's exclusive "Ultra-Pure" TM brand is the trusted choice for retailers committed to providing purified, refreshing, and safe drinking water to the public. We will train and integrate your abilities to become an expert in commercial water treatment systems. Job Overview: As a Field Service Technician, you will play a crucial role in maintaining our vending systems, be challenged to solve problems and help care for our customers throughout Alberta. This position is ideal for individuals with a strong technical background who can work independently, communicate effectively as a part of a team, and proactively manage their schedules. Key Responsibilities: - Professionally represent Dyna-Pro in the Alberta region, fostering excellent customer relationships. - Working with our Service Team, execute and manage weekly service routes, ensuring timely completion of tasks while also representing Dyna-Pro to our customers. - Installation of purified water vending systems in commercial environments. - Provide on-going maintenance as well as troubleshooting and repairs, utilizing comprehensive technical knowledge. A variety of electrical, plumbing and mechanical knowledge will apply. - Maintain, merchandise, and clean existing equipment and retail displays. - Maintain detailed records of all service activities, including timesheets, inspection reports, and service reports. - Perform site surveys and provide sales support to the Sales Department. - Communicate regularly with the Service and Sales teams, assisting in job preparation, planning and management. - Follow company policies with regards to operations and workplace health and safety. - Maintain a company-provided Service Van. - Maintain an inventory of service parts. Job Requirements: - Valid driver's license (driver's abstract may be requested). - Able to be insured as a driver in Alberta. - Ability to travel **extensively**each week, with hotel expenses covered. - Minimum of two years of hands-on experience in any plumbing, electrical work, or mechanical trades. - Demonstrated expertise in troubleshooting techniques. - Strong written and verbal English communication skills. Secondary languages are also an asset. - Excellent customer service skills. - Ability to lift up to 60 lbs, and also able to maneuver large equipment in commercial buildings - Have a full range of mobility in upper and lower body and be able to work in various positions, including but not limited to, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time. - Work at heights greater than 10’. - Work on ladders of all types. - Work on scissor lifts. Schedule: - Monday to Friday - Overtime Why Work at Dyna-Pro? - Full-time position with opportunities for overtime. - Competitive wage based on experience and qualifications. - Comprehensive company benefits and pension program. - Join a family-owned and operated business with a strong sense of community. - Enjoy a welcoming and friendly work environment that values your contributions. - Learn from industry experts a variety of skills that will further develop your own skills. If you are an experienced professional in plumbing, electrical, or mechanical trades, seize this remarkable opportunity to join Dyna-Pro Environmental as a Field Service Technician in Alberta. Showcase your expertise, work independently, and contribute to our mission of delivering clean, purified and safe drinking water to the public. **Benefits**: - Company pension - Dental care - Extended health care - Life insurance - Paid time off - Profit sharing - Vision care Schedule: - Day shift - Monday to Friday - No weekends - Overtime **Language**: - English (required) Licence/Certification: - Driving Licence (required) **Location**: - Edmonton, AB (preferred) Willingness to travel: - 100% (required) Work Location: On the road