Community Marketing Manager

Join our dynamic and innovative gaming company that's passionate about creating immersive and cutting-edge gaming experiences. We pride ourselves on a culture of creativity, collaboration, and a commitment to pushing the boundaries of gaming. If you're a highly motivated and skilled specialist passionate about the gaming industry, we want you to join our team. Discover a workplace that combines the thrill of entertainment with a supportive and rewarding environment.

Blazesoft is currently seeking an experienced **Community Marketing Manager** to support and enhance the brand reputation for our growing portfolio of social and casino products. In this key role, you will be responsible for engaging with our players, fostering a positive and inclusive environment, and driving community growth and loyalty.

**KEY RESPONSIBILITIES**:
**Community Development and Engagement**
- Develop and implement comprehensive community management strategies to attract, retain, and nurture a highly engaged player base.
- Cultivate a positive and welcoming community atmosphere by actively participating in discussions, responding to queries, and addressing player concerns promptly.
- Identify and leverage trending topics, events, and industry developments to create engaging content and foster lively conversations.
- Collaborate with cross-functional teams, including marketing, customer support, and product, to align community initiatives with overall business objectives.

**Social Media Management**
- Manage and monitor the brand's social media presence, including Facebook, Twitter, Reddit, Discord, and other relevant channels.
- Curate and publish compelling, on-brand content that resonates with the target audience and encourages community participation.
- Actively engage with players by responding to comments, messages, and mentions, addressing concerns, and fostering a sense of community.
- Analyze social media metrics and provide insights to optimize content and engagement strategies.

***Player Feedback and Advocacy**
- Actively collect and consolidate player feedback, ideas, and suggestions from various community channels.
- Communicate player insights to relevant stakeholders, including product, marketing, and customer support teams, to drive continuous improvements.
- Advocate for the community's needs and ensure their voices are heard within the organization.

**Community Events and Gamification**
- Plan and execute engaging community events, tournaments, and initiatives to foster a sense of belonging and loyalty.
- Develop and implement gamification strategies to incentivize player engagement and participation.
- Collaborate with the marketing team to promote community activities and drive player participation.

**Feedback Collection**
- Gather and relay community feedback to relevant departments to help improve products, services, and community satisfaction.

**Customer Support**
- Connect community members with support teams when necessary to ensure a seamless user experience.

**Issue Reporting**
- Identify and report any unusual or suspicious activities to social media managers and brand teams.

**Analytics and Reporting**
- Track and analyze key metrics to measure the success of community growth initiatives.

**Benefits**:
Why Join Us?
- Exciting projects using cutting-edge technologies
- Collaborative and supportive work environment
- Competitive salary and bonuses
- Opportunities for career development, growth and advancement
- Fantastic company events
- Benefits including extended healthcare, dental care, vision care, and disability insurance
- On-site leisure facilities
- On-site parking