Car SPA Manager

**Company Overview**:
Micco Companies is a family-owned holding company with a diverse portfolio, including Colin and Belle MacDonald Charitable Foundation, Community Courier, The Chickenburger and Chicken Little Café, Harvest Wines and Spirits, Palooka’s Executive Fitness, Micco Warehousing & Logistics, and Harvest Beer Wines Spirits. As a respected member of the Halifax business community, Micco is passionate about growth and expansion, employing over 350 people across Atlantic Canada.

**About Us**:
Opening this summer, Jack's Car Spa is your one-stop destination for all your car cleaning needs. We're not just about washing cars; we're about delivering an experience. From our self-serve car wash bays to our detailing services and automatic car tunnel, we're dedicated to providing the best car care experience in town. We operate in a dynamic, entrepreneurial environment where we embrace change and continuously strive to learn new things.

**Responsibilities**:

- Lead by example and foster a culture of innovation, collaboration, and continuous improvement.
- Oversee all aspects of the car spa, including self-serve car wash bays, detailing center, and automatic car tunnel.
- Manage a team of employees, including hiring, training, scheduling, and performance management.
- Ensure your team provides an elite level of customer service.
- Monitor and maintain inventory levels, including cleaning supplies and equipment.
- Implement and enforce company policies and procedures to ensure a safe and clean environment for customers and staff.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Conduct regular inspections of the facility to ensure cleanliness, safety, and compliance with regulations.
- Develop and implement strategies to increase revenue and profitability.
- Collaborate with Marketing to help drive awareness and traffic to the new location.

**Qualifications**:

- A passion for people, customers and cars is a must
- Previous experience in a managerial role, preferably in the car wash or automotive industry.
- Strong leadership and communication skills.
- Proven ability to thrive in a fast-paced, entrepreneurial environment.
- Excellent customer service skills.
- Ability to adapt to change and learn new things quickly.
- Detail-oriented with strong organizational skills.
- Knowledge of car wash equipment and operations is a plus.
- Must be able to work flexible hours, including evenings and weekends.

**What we offer**:

- Empowering environment with a focus on business growth, taking chances and making mistakes.
- Competitive compensation
- Performance-based incentives tied to business results.
- Staff discount of 20% off at our Liquor Stores
- Free membership to Palooka's Executive Fitness
- Additional partner discounts (Ok Tire, Eastlink Mobile)
- Discounted food at Chickenburger/Chicken Little
- Opportunities for additional leadership training

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Halifax, NS B4B 0Y7: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What are your compensation expectations?

**Education**:

- Secondary School (preferred)

**Experience**:

- Management: 2 years (required)

Work Location: In person