Housekeeper - Deer Lodge - Summer 24

**Come work with us in Lake Louise. Live, Work, Play surrounded by awe-inspiring views**
The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation, operating as a ski resort in the winter months and as a wildlife interpretive centre and sightseeing gondola in the summer months.
- Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime.

**At present some of our Winter Employee Perks include**:

- LLSR lift pass
- Reciprocal discounts with other Ski Resorts
- Free group lessons and discounted private lessons through snow school
- Free LLSR recreational opportunities including guided snowshoe tours and tubing
- Free employee transportation from Lake Louise, Banff and Canmore
- Food and Beverage discounts at designated cafeterias and restaurants
- Friend and Family discounted day passes
- Retail, Rental and Repair discounts
- Staff rates at Skoki Backcountry Lodge
- Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
- Employee recognition programs
- Long Service Award programs
- Opportunity for educational growth and development
- Optional subsidized staff housing for full-time employees
- Awesome Staff events, activities, and team building events throughout the season
- RRSP matching contribution depending on length of service
- Extended health care plan depending on length of service
- Year-round employees may be eligible for spousal and family passes
- Employee discounts at Lake Louise Ski Area Daycare, eligibility criteria apply

**J**ob Description**:
**Job Location**:
**Responsibilities**:

- Ensure that all bedrooms, common areas and public washrooms are serviced and cleaned daily by performing general housekeeping duties including; dusting, vacuuming, changing linens and emptying garbage and recycling etc.
- Liaise with Duty Manager or Housekeeping Supervisor, and notify them of areas in need of attention pertaining to repairs and maintenance.
- Ensure cleaning supplies are well stocked, and storage areas are kept clean and tidy.
- Ensures additional cleaning programs are undertaken as directed and to the performance standards required.
- Packs and replenishes trolleys to the required standard at the end of each shift, therefore minimizing lost time at the start of each shift.
- Advises Supervisor/Manager of any stock shortages, therefore minimizing delays in servicing rooms.
- Takes personal responsibility to ensure maximum guest satisfaction at all times.
- Places all soiled linen in appropriate storeroom as soon as removed from guest room.
- Secures guest rooms, ensuring all doors and windows are closed when room clean is complete.
- Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk and ensure a high level of guest satisfaction at all times.
- Ensures grooming, hygiene and safety procedures are maintained according to Policy and procedures.
- Maintains an up to date knowledge of all chemicals and cleaning products, and the correct handling procedures.
- Strips and remakes beds with Fresh Linen in every room
- Wipes all window sills, doors, and walls when needed, as well as light switches
- Vacuums every room. spot cleaning stains
- Dusts all furniture and fixtures - including headboard, lamps, and desk mirror.
- Reports any maintenance issues including burned out light bulbs
- Wipes mirrors and all vanity fixtures down in bathroom
- Check under bed, drawers, and closet for left behind articles and or trash.
- Cleans and Sanitizes toilet - and around toilet/behind toilet - sanitizes showers and or tubs - removes all mildew and soap scum
- Removes all hair from bathroom floor as well as cleans bathroom floor with cleaning agent
- Vacuums hallways as directed

**Job Requirements/Qualifications**:

- Positive attitude coupled with friendly polite service
- High degree of resourcefulness, flexibility, and adaptability
- Previous housekeeping experience an asset
- Must be detail oriented
- High level of sound and independent judgment, reasoning, and discretion
- Follow all LLSR policies and procedures
- A three month probationary period applies
- A police background check, from your home country or province, will be required upon commencement of employment

**Work Schedule**:
8:30am-4:30pm

5 days on/2 days off

**Dress Code**:
Housekeepers will be provided with the Lake Louise polo shirts and will need to provide their own black pants or long shorts.