Coordinator, Transit Office

**Job Description**:
**JOB TITLE**:Coordinator, Transit Office

**DEPARTMENT**:Transit

**POSTING NUMBER**:106837

**NUMBER OF POSITIONS**:1

**JOB STATUS & DURATION**:Full Time Permanent

**HOURS OF WORK**:35 hour workweek

**LOCATION**:On Site - when working onsite, you will report to the location of Clark Boulevard

**SALARY GRADE**:4

**HIRING SALARY RANGE**:$78,979.00 - $88,852.00 per annum

**MAXIMUM OF SALARY RANGE**:$98,724.00 per annum

**JOB TYPE**:Management and Administration

**POSTING DATE**:July 11, 2025

**CLOSING DATE**:July 24, 2025

**AREA OF RESPONSIBILITY**:
Reporting to the Senior Advisor, Executive Operations and Administration, the Coordinator plays a key role in ensuring the seamless administrative services of Brampton Transit by overseeing daily workflows, programs, processes, and project initiatives. This position provides direction and guidance to maintain efficient service delivery while upholding operational priorities and corporate standards.

Support Senior Advisor, Executive Operations and Administration in administration and projects, as assigned.

Leading a team of administrative professionals, the coordinator oversees and streamlines administrative services, operating in a fast-paced, confidential environment, this role requires a results-driven and community-focused approach.

Provides direction and guidance to Administrative Staff.

**LEADERSHIP AND TEAM DEVELOPMENT**
- Lead and support the Transit administrative team to ensure smooth operations and recognize contributions.
- Support recruitment, onboarding, training, development, and performance evaluations.
- Uphold the organization’s values and core competencies.
- Foster a positive, high-performing work environment.
- Assign and schedule time-bound tasks.
- Identify training needs and coordinate professional development.
- Organize team-building activities to strengthen workplace culture.
- Facilitate approvals of policies, procedures and processes and/or approves policies, procedures and processes

**ADMINISTRATIVE COORDINATION**
- Assign and oversee financial processes, including billing, invoicing, payments, P-Cards, vendor management, and budgeting.
- Oversee and prepare confidential documentation and correspondence such as grievances.
- Communicate and implement policy changes.
- Support technology and space planning initiatives.
- Manage physical and electronic records and tracking reports.
- Coordinate schedules, meetings and minutes as required.
- Plan and execute department events.

**OPERATIONAL SUPPORT**
- Monitor and audit administrative functions, ensuring compliance, effectiveness, service standards and key performance indicators.
- Ensure efficient task management and documentation accuracy.
- Coordinate workforce scheduling and enable capacity and performance.
- Oversee the administrative team’s support of Transit sections and various supply coordination such as office supplies.
- Research and analyze workflows and implement process improvements.
- Develop tools and training materials for process improvements.
- Approve invoices in BPM in a timely manner.
- Organizes the departmental employee orientations and other HR activities.
- Liaison between Transit staff as well as the corporation on all staff and office operation/procedure matters.
- Conduct business and financial research and analysis, as required, to establish benchmarks, best practices, and recommend change on an ad hoc/project basis.
- Assist with coordination of staffing requirements including support with recruitment (assists with developing questions/tests and participate on interview panels where appropriate).
- Coordinates Transit Divisional staff meetings as requested.
- Coordinates all Administrative Assistants schedules and work assignments in the department, including provision of back-up duties as needed.
- Provide departmental point of contact for various general administration functions.
- Organizes and coordinates the Divisions files.
- Represents Transit on various cross-functional teams.

**COMMUNICATION AND REPORTING**
- Manage internal memos, corporate reports, and information requests.
- Provide all-staff updates on initiatives, policy changes, and service levels.
- Handle confidential communications with discretion.

**CUSTOMER SERVICE**
- Maintain a customer-centric approach and anticipate service needs.
- Exercise discretion for personal and confidential matters.
- Respond to inquiries, prioritize requests, and escalate issues when necessary.
- Resolve complex customer concerns and policy issues.
- Provides front line customer service support and conflict resolution.

**CORPORATE CONTRIBUTION**
- Support employee recognition programs and corporate initiatives.
- Ensure administrative processes align with broader organizational goals.
- Participate in training and software updates.
- Stay updated on policies, legislation, corporate procedures, and other relevant documents and agreements
- Assist with special projects