Client Relationship Management

Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. In today’s increasingly uncertain global business environment, Marsh helps clients to thrive and survive.

**What can you expect?**

You will be responsible for growing satisfied client relationships, acquiring new clients and partnering with various resources to provide superior client solutions. The Client Executive is ultimately fully accountable for all solutions and resource delivery to the client as well as the management and growth of the client P&L, individually and in the aggregate across a book of business. This role will also partner with Senior Client Executive on Global Risk Managed accounts to support their client service efforts and as an avenue for professional development.

**What is in it for you?**

Marsh Canada offers competitive employee benefits and a thriving culture to bring your authentic self to work
- A company with a strong Brand and strong results to match
- Culture of internal mobility, collaboration and valued partnership with HR
- Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations
- Competitive pay (salary and bonus potential), Full benefits package - starting day one (medical, dental, vision, STI/LTI, life insurance, RSP (Retirement Savings Plan or TFSA (tax free savings account.)
- Generous Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan
- Entitled to vacation, personal and floating holidays, time off to give back to your community, 10 sick days, and nine company holidays (with early dismissal).
- Multiple medical, dental, and vision plans with choices to fit all needs and budgets
- Benefits coverage starting Day 1

**We will count on you to**:

- Review client/prospect exposure loss experience and current coverage, and analyze the risk to determine the product/service requirements
- Communicate client needs and binding instructions to insurers
- Implement and maintain a quality service plan, including ensuring the accuracy of binders, policies, and other relevant documents
- Create and present renewal proposals to existing clients
- Conduct stewardship meetings with client participation
- Along with the team, generate new sales through existing clients and client referrals in accordance with the business plan
- Manage timely billing/collection for each client
- Develop a working relationship with all functions within the company to improve client service and increase cross-selling opportunities
- Engage the appropriate industry group and Marsh resources to offer best in-front resources for each client/prospect

**What you need to have**:

- Possess a minimum of 5 years experience in commercial insurance
- RIBO License preferred
- Excellent communication (verbal and written) and interpersonal skills, with the ability to interact at all levels of the organization
- Demonstrated ability to independently service medium
- to larger-end (somewhat complex) accounts
- Develop client relationships with Economic Buyer and Risk Manager
- Possess good knowledge of client risk issues and Marsh solutions
- Effectively manage and retain renewal business

**What makes you stand out**:

- Strong organizational skills in prioritizing work, multi-tasking and consistently meeting deadlines
- Effective team player

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.