Client Relationship Manager

5 days ago

Toronto, Canada Worthland Consulting Inc. Full time

Worthland Consulting Inc. is Canada's premier quality HR Agency focusing on web3, cryptocurrency and FinTech industries, ensuring the best people are placed with the right jobs.

Worthland is hiring a **Client Relationship Manager** position for one of our clients, an infrastructure and liquidity provider that enables institutional and enterprise use cases for digital assets.

Location: Toronto, Downtown

About the Role: We are seeking a talented and motivated Client Relations Manager to join our team in Toronto. In this role, you will be responsible for maintaining and nurturing relationships with our existing clients, ensuring their overall satisfaction with our products and services.

**Responsibilities**:

- Develop and maintain strong, long-lasting relationships with clients
- Regularly communicate with clients to understand their needs and concerns
- Proactively identify opportunities for upselling and cross-selling
- Handle any issues or concerns raised by clients
- Ensure clients receive the full value of our offerings
- Provide feedback to sales and marketing teams on client needs and trends
- Collaborate with sales and marketing teams to develop strategies for growing revenue from existing accounts

**Requirements**:

- Strong communication skills, including the ability to effectively communicate with high-level executives
- Proven track record of building and maintaining strong client relationships
- Ability to work well under pressure and handle multiple priorities
- Excellent problem-solving and negotiation skills
- Ability to work independently and as part of a team
- Previous experience in a client-facing role, preferably in a B2B sales or cryptocurrency-related company
- Knowledge of other languages especially Arabic will be an asset

As a Client Relations Manager, you will have the chance to work with a talented and dedicated team, develop your skills and knowledge in the exciting world of cryptocurrency, and advance your career in a growing company.

**Preferred Qualifications**
- Entrepreneurial mindset
- Additional languages especially Arabic

**Salary**: $45,000.00-$70,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- Paid time off
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Client Relationship Management: 2 years (required)
- Financial services: 2 years (preferred)
- Cryptocurrency: 1 year (preferred)

**Language**:

- Arabic (preferred)

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