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Front Desk

2 weeks ago

Canmore, Canada Banff Caribou Properties Ltd. Full time

The Front Desk Supervisor is responsible for ensuring that all Front Desk procedures are followed and all necessary tasks are completed accurately. If you have a cheerful attitude and believe in creating lasting memories for our guests then you are the right person for us

**This Position Offers**:

- Permanent full-time work
- Anniversary bonus up to $1000
- 40% off food & 27% off beverage at 6 restaurants in town
- Fun staff events; staff parties, BBQs
- Excellent health & wellness programs; FREE yoga, FREE canoe and golf passes
- Discounted Lux movie tickets
- Discounted ski pass
- 25% off spa services
- Health & dental benefit eligibility after 6 months
- Complimentary hotel stays
- Free local bus pass
- Eligibility to become an employee shareholder (that’s right, you can become an owner)
- Fun, enthusiastic team leader with great communication skills
- Great guest service skills with an ability problem solve
- Experience in administration, reception or customer service
- Proficient computer skills and have used a PMS before (this is an asset but not required)
- Can work weekends and evenings

**What Will you Be Doing**:

- Ensure guests’ needs and concerns are responded to effectively
- Assist to motivate, train and lead front office team
- Ensure smooth daily running of front office
- Answering calls, process check ins & check outs, creating reservations and process transactions
- Whatever it takes for our guests have an AMAZING vacation & our staff to have a GREAT work experience.