Automotive Service Consultant

2 weeks ago

Victoria, Canada JENNER CHEVROLET BUICK GMC LTD Full time

**Overview**
We are seeking a motivated and knowledgeable Automotive Service Consultant / Advisor to join our dynamic team. In this role, you will serve as the primary point of contact for customers seeking automotive services, ensuring they receive exceptional service and expert advice. You will leverage your mechanical knowledge and customer service skills to facilitate communication between customers and technicians, ultimately enhancing the overall service experience.

**Responsibilities**
- Greet customers promptly and professionally, assessing their automotive needs.
- Provide detailed explanations of services and repairs required for vehicles.
- Utilize sales techniques to upsell additional services or products that enhance vehicle performance and safety.
- Maintain accurate records of customer interactions, service requests, and recommendations made.
- Collaborate with technicians to ensure clear communication regarding repairs and service timelines.
- Handle cash transactions and process payments efficiently while maintaining accurate financial records.
- Follow up with customers post-service to ensure satisfaction and address any concerns.

**Requirements**:

- Proven experience in a customer service role in the automotive industry.
- Strong sales skills with a focus on upselling services to enhance customer satisfaction.
- Mechanical knowledge or experience as a mechanic is highly desirable.
- Familiarity with automotive repair processes and terminology.
- Excellent communication skills, both verbal and written, to effectively interact with customers and team members.
- Ability to handle cash transactions accurately and responsibly.
- Previous experience in a dealership environment is a plus.

Join our team as an Automotive Service Advisor where your expertise will make a difference in our customers' experiences while contributing to the success of our dealership.

Pay: $25.00-$40.00 per hour

Expected hours: 40 per week

Flexible language requirement:

- French not required

Work Location: In person

  • Sales & Leasing Consultant

    6 days ago

    Victoria, Canada Carson Automotive Group Full time

    Carson Automotive Group is one of BC’s highest performing groups representing 6 brands across 9 dealerships. The incredible growth we have experienced has provided several exceptional opportunities for career minded people to complement our existing staff.Exceptional Opportunity: Carson Automotive Group requires a results-oriented Sales & Leasing...

  • Automotive Service Advisor

    6 days ago

    Victoria, Canada Midas Full time

    Benefits: Competitive salary Dental insurance Flexible schedule Health insurance Paid time off Employee discounts Training & development Victoria Midas - Service AdvisorVictoria Midas is a full-service busy shop. We repair all makes and models of vehicles. We are dedicated to providing quality services to customers in the areas of vehicle inspection,...

  • Luxury Auto Sales

    7 days ago

    Victoria, Canada Carson Automotive Group Full time

    A premier luxury automotive dealership in Victoria is seeking a passionate Sales & Leasing Consultant. This role offers an exceptional earnings potential exceeding $100,000 annually, along with comprehensive training and a supportive work environment. The ideal candidate will possess a strong drive to succeed and a valid class 5 driver's license. Benefits...

  • Automotive Service Advisor

    1 week ago

    Victoria, British Columbia, Canada Jenner Chevrolet Buick GMC Full time

    Job SummaryWe are seeking a dynamic and customer-focused Automotive Service Advisor / Consultant to join our fast-paced dealership team. In this vital role, you will serve as the primary point of contact between customers and our service department, ensuring a seamless and positive experience for every client. Your expertise will help diagnose vehicle...

  • Sales & Leasing Consultant

    7 days ago

    Victoria, Canada Carson Automotive Group Full time

    Exceptional Opportunity available for top performers to come work at one of Victoria’s highest performing Luxury Automotive Dealerships. We are currently recruiting for a Sales & Leasing Consultant with a passion for selling luxury vehicles to join us in our beautiful Jaguar Victoria / Land Rover Victoria Dealership. We are proud to offer : Best in...

  • Junior Service Advisor

    2 weeks ago

    Victoria, Canada Speedy Auto Service Full time

    **Job Title: Junior Automotive Service Advisor** **Location**: Speedy Auto Service Victoria, British Columbia **Position Type**: Full-Time **Job Summary** **Key Responsibilities** - **Customer Greeting**: Welcome customers warmly and professionally, ensuring they feel valued and attended to. - **Needs Assessment**: Listen to customer concerns regarding...

  • Automotive Lube Tech

    2 weeks ago

    Victoria, Canada Midas Auto Service Full time

    At Midas, we are a Vancouver Island family owned and operated business looking to add to our dedicated team in beautiful Brentwood Bay, Victoria BC! For over 40 year we have provided quality services to customers. We have a full-service facility and we are looking for an automotive Lube Tech to help us create an environment of success! If you have some...

  • Automotive Apprentice Tire/lube Tech

    1 week ago

    Victoria, Canada Midas Auto Service Full time

    At Midas, we are a Vancouver Island family owned and operated business looking to add to our dedicated team in beautiful Brentwood Bay, Victoria BC! For over 40 year we have provided quality services to customers. We have a full-service facility and we are looking for an automotive Tire & Lube Tech to help us create an environment of success! If you have...

  • Automotive Service Advisor

    2 weeks ago

    VICTORIA, BC VT P, Canada Midas VICTORIA 9991 Full time

    Benefits:Competitive salaryDental insuranceFlexible scheduleHealth insurancePaid time offEmployee discountsTraining & development  Victoria Midas -  Service Advisor Victoria Midas is a full-service busy shop. We repair all makes and models of vehicles. We are dedicated to providing quality services to customers in the areas of vehicle inspection,...

  • Automotive Service Technician

    7 days ago

    Victoria, British Columbia, Canada GAIN Group of Companies Full time

    Automotive Service Technician – Four Day Work WeekVolkswagen Victoria,a division of GAIN Group of Companies, has an exciting opportunity for a highly skilledAutomotiveServiceTechnicianto join our teamWe love our cars, but we know it's the people behind them who make them what they are. To market, sell, and service great cars, we need great people That's...