Help Desk Technician

Status: Full-time, Permanent Position | Location: Vaudreuil-Dorion, QCReport To: Director of Information Systems | Service: Information SystemsOVERVIEWReporting to the Director of Information Systems, the IT Help Desk Manager will oversee the daily operations of our help desk, manage escalations, ensure compliance with service-level agreements (SLAs), and...

Status: Full-time, Permanent Position | Location: Vaudreuil-Dorion, QC Report To: Director of Information Systems | Service: Information Systems OVERVIEW Reporting to the Director of Information Systems, the IT Help Desk Manager will oversee the daily operations of our help desk, manage escalations, ensure compliance with service-level agreements (SLAs),...

Status: Full-time, Permanent Position | Location: Vaudreuil-Dorion, QCReport To: Director of Information Systems | Service: Information Systems OVERVIEW Reporting to the Director of Information Systems, the IT Help Desk Manager will oversee the daily operations of our help desk, manage escalations, ensure compliance with service-level agreements (SLAs), and...

**Key Responsibilities** - Inform customers about IT products and services - Walk customers step-by-step through the problem-solving process - Help with troubleshooting hardware and software - Follow up with customers to ensure satisfactory service - Communicate customer feedback to the appropriate internal team members **Skills and qualifications** -...

_**An excellent opportunity with a quickly growing, dynamic business **_ **Cam Clark Automotive Group **is seeking a patient and friendly **IT Help Desk Administrator**. With over 20 dealerships and car service locations stretching across Alberta, British Columbia, Washington, Montana, and California; the Cam Clark Auto Group is an industry leader in...

The **Student Services** department’s role in student success is to create a culture and environment that unleashes the full potential of all the students at SAIT. Our primary goal is to support Student-First Culture, by focusing on student success and mobilizing all campus community members in this shared goal. **The Opportunity** The Reg Erhardt...

We're supporting our client in finding an enthusiastic and customer-focused Help Desk Analyst to join their growing technical support team. This is a fantastic opportunity for someone who loves solving problems, thrives in a fast-paced environment, and enjoys being the go-to technical resource for end users. What You'll Do Serve as the first point of contact...

**Job Description**: **About MRU**: Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs. Currently, more than...

We are looking for a dynamic customer service oriented Help Desk Analyst to join our client's IT team. The right candidate has an in-depth knowledge of PC operating systems and configuration, installations, upgrades, problem identification and resolution.Responsibilities:Providing First Level PC network and technical support to users on routine or...

Builder of the year 27 times. Picture a career with us.Jayman BUILT, one of Alberta's top home builders, currently has an opening for aIT Service Desk Technicianinat ourCalgarylocation.As a 2025 Best Managed Company, we will provide you with:Competitive compensation and incentive programFlexible health and dental benefitsOpportunity to participate in a...