Administrative & Operations Support Coordinator (Aviation)

**Administrative & Operations Support Coordinator (Aviation)**

**Location: Langley**
**Position Type: Full-Time**

**About the Role**:
**Job description**
- This is a full-time, in-office position based at our Langley location and requires regular, on-site attendance.
- This is not an entry-level role; applicants should have previous administrative experience and/or post-secondary education in a related field.

TRK Helicopters is a family-owned commercial helicopter company specializing in charter services across Western Canada, with a primary focus on wildfire suppression. Based in Langley since 2004, we pride ourselves on our strong team culture and supportive, close-knit environment.

We offer a comprehensive benefits package that includes extended health and dental coverage, life insurance, and disability insurance. This is a full-time, in-office position with regular hours from Monday to Friday, 8:00 AM to 4:30 PM, located at Langley Regional Airport.

**Key Responsibilities**:
**Administrative & Front Office Support**:

- Maintain and organize employee files (electronic and hard copy)
- Provide front desk support when needed, including answering and directing calls, greeting visitors, and receiving deliveries
- Monitor and track important staff deadlines such as medicals and license renewals, sending proactive reminders
- Assist with general administrative duties as needed, including document preparation and data entry

**Flight Operations Support**:

- Receive and audit incoming flight tickets for accuracy
- Enter and validate flight ticket data in the electronic ticketing system
- Verify and print daily flight reports, ensuring accuracy of details
- Track pilot flight and duty times in compliance with CARS regulations
- Perform monthly audits of aircraft Journey Log Books
- Manage incoming CFS (Canada Flight Supplement) updates

**Compliance & Records Management**:

- Support the maintenance of pilot records
- Assist with Transport Canada compliance tasks such as documentation submissions and aircraft registration updates
- Assist with safety-related documentation including training records, hazard assessments, safety meeting minutes, and corrective action reports

**Social Media & Internal Engagement**:

- As time permits, contribute to social media initiatives by gathering content from staff

**Requirements & Qualifications**:
**Mandatory Requirements**
- 2-3 years of experience in accounting, payroll, or administrative support
- Proficiency with Microsoft Office, especially Excel, Word and Outlook
- High attention to detail and strong organizational/time management skills
- Ability to maintain confidentiality and handle sensitive information professionally
- Excellent written and verbal communication skills
- Ability to work independently and as part of a collaborative team
- Must be available to work on-site full-time at Langley Regional Airport

**Nice to Have**
- Some post-secondary education in Accounting, Finance, Business Administration, Aviation, or a related field
- Proficiency with accounting software (e.g., QuickBooks)
- Previous work experience in the aviation or transportation industry
- Familiarity with Canada Labour Code and federal compliance
- Experience assisting with audits or regulatory compliance (e.g., Transport Canada)

**Why Join TRK Helicopters?**

This is a great opportunity to become part of a well-established, mission-driven aviation company that values safety, teamwork, and operational excellence. As part of our team, you'll play a key role in supporting essential services—like wildfire suppression—while working in a supportive, close-knit environment where your contributions truly matter.

If you're a proactive, detail-oriented professional with a passion for organization and operational support, we’d love to hear from you.

**How to Apply**:
This is an in-office position and is not eligible for remote work.

**Job Types**: Full-time, Permanent

Pay: $20.00-$25.00 per hour based on experience.

**Job Types**: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance

Schedule:

- Monday to Friday

Work Location: In person

Expected start date: 2025-05-05