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Front Desk Receptionist
3 weeks ago
**Job Summary**
**Responsibilities**
- Greet and assist patients in a professional and courteous manner.
- Manage incoming phone calls with proper phone etiquette, directing calls as necessary.
- Schedule appointments and maintain the schedule.
- Perform data entry tasks accurately, ensuring all patient information is up-to-date.
- Proofread documents and correspondence for accuracy before distribution.
- Handle patient inquiries and provide support to enhance patient satisfaction.
- Assist with administrative tasks such as filing, organizing documents, and managing office supplies.
- Maintain a clean and organized front desk area to create a welcoming atmosphere.
**Requirements**:
- Proven experience in customer service or as a dental receptionist is preferred.
- Strong organizational skills with the ability to multitask effectively.
- Excellent communication skills, both verbal and written.
- Proficiency in data entry with attention to detail.
- Ability to work independently as well as part of a team.
- A positive attitude and willingness to learn new skills are essential.
**Benefits**:
- Dental care
- Extended health care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- Mandarin (preferred)
Work Location: In person
