Automotive Assistant Sales Manager

3 days ago

Burnaby, Canada Destination Auto Group Full time

Toyota Canada winners for Operational Excellence 7 out for the last 8 years, recognized as the 2019 and 2022 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business Innovation and one of Canada's Best Employers for Recent Graduates for 2022, **Destination Toyota Burnaby** is looking for a **Automotive Assistant Sales Manager** who is looking to take the next step with their career This is an excellent opportunity for a highly adaptable person looking for a multifaceted and fast-paced environment within a growing automotive company.

**Our Perks**:

- Dynamic, collaborative and team-oriented culture.
- Generous compensation structure.
- Competitive Group Health Benefits Program.
- Training and Development support.
- Career advancement opportunities.

**What you'll Be Doing**:

- Provide a concierge approach to the guest purchasing experience - warm, inviting, engaged.
- Lead daily, weekly, monthly training efforts for Guest Advisors
- Present purchase options to guests.
- Monitor and manage all Guest Advisor lead pipelines using Dealer Socket CRM tools.
- Perform daily manager follow-up phone calls.
- Drive traffic into the dealership by scheduling appointments with in-house Guest Advisors.
- Promote new business and contribute to company's customer base and referral network.
- Maintain focus on the customer experience and actively pursue high CXI results.
- Develop expert knowledge of our products and accessories.
- ** Full training will be provided**.

**What we need from you**:

- Previous automotive experience required.
- Previous client support experience is required.
- Demonstrated aptitude for building client relationships and creating business opportunities.
- Passion for customer service. You enjoy talking with them, identifying their needs, ensuring a positive customer experience.
- Excellent verbal and written communication skills. English fluency is required, ability to speak 2nd language (Mandarin/Cantonese) is an asset.
- Driven to succeed, self-starter, with a strong work ethic.
- Coachable and open to continuous learning and development.
- Effective negotiator and possess a great deal of professionalism.
- Strong computer skills (including MS Office suite proficiency).
- Valid VSA License preferred but not mandatory.
- Valid BC Driver's License, with a clean driver's abstract

If this sounds like you, submit your resume to our Human Resources team today.

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