District Sales Manager

Hyundai Auto Canada Corp. is located in the heart of Markham, Ontario, and is a subsidiary of the esteemed Hyundai Motor Company of Korea. We are also a thriving hub of innovation, automotive excellence, and sheer driving passion. Our journey at Hyundai Canada takes us across the entire spectrum of automobiles, from subcompacts to luxurious premium sedans and the adventurous world of sport utility and crossovers. But we're about more than just cars. We're about crafting an exceptional experience that goes beyond the road.

Here at Hyundai Canada, we don't just hire team members; we embrace a team of individuals who are the driving force behind our growth and our unique culture. We're a dynamic, fast-paced environment where each day unfolds with fresh opportunities and exciting challenges. Our award-winning culture thrives on innovation, the exchange of new ideas, and a relentless pursuit of pushing boundaries.

**WHAT YOU WILL DO**
- A Hyundai District Sales Manager (DSM) plays a critical role in driving the success of Hyundai dealerships within a specific geographic territory. Responsibilities are multifaceted, focusing on sales performance, market share growth, and customer satisfaction. The individual is to manage a district of dealerships to communicate corporate updates, ensure all are adhering to policies and procedures, and collaborate on action plans to maximize performance.

**HOW WILL YOU MAKE AN IMPACT**
- Conduct regular dealership visits to assess operations, provide guidance, and ensure compliance with Hyundai standards.
- Provide business-planning support to Hyundai’s dealer network new and used vehicle business to deliver upon the corporate objectives.
- Monitor monthly, quarterly, and annual sales targets for each dealership.
- Analyze sales trends and identify opportunities to increase vehicle sales, including new and certified pre-owned vehicles, through benchmarking performance to realize competitive improvements.
- Administer within an assigned area the distribution planning, allocation and forecasting activities, to ensure wholesale and market share objectives are achieved.
- Collaborate with Dealers to implement sales strategies, promotions, and incentive programs.
- Achievement of Sales Net Promoter Score (NPS) metrics for each assigned dealership and customer resolution cases.
- Provide coaching and support to improve sales processes that impact customer experience.
- Address escalated customer concerns and ensure timely resolution.
- Monitor Dealer operations, in accordance with Dealer Agreements.
- Support business development needs to National for brand image, changes to facility and buy-sells.
- Coordinate training and certification activities within the dealership as it relates to the sales, leasing and financing of new and used vehicles.

**WHAT YOU WILL BRING TO THE ROLE**
- Completion of an undergraduate degree or an equivalent combination of experience and education
- 5-7 years of relevant experience in same or similar function with automotive experience being desirable
- Deep understanding of automotive retail operations
- Excellent relationship management and communication abilities
- Superior analytical skills
- Strong analytical and strategic thinking skills.
- Ability to influence and motivate dealer partners toward shared goals.
- Solid Microsoft Office skills (Excel, PowerPoint, Outlook)
- Strong business systems analysis skills
- Ability to work independently and travel on a regular basis
- Must maintain a valid driver’s license and an acceptable driver abstract

**OTHER DETAILS**

**WHAT HYUNDAI CANADA CAN OFFER YOU**
- Award Winning Work Culture
- Health Benefits Start Day One
- Car Leasing Program
- Flexible start times
- RRSP Matching
- Maternity and Parental Leave Top-Up
- Career Development and Mentoring Program
- Tuition Reimbursement Support

**WHAT HAPPENS NEXT**

**STILL INTERESTED? WHY NOT APPLY?**
If you are excited about this role, the automotive industry, or Hyundai Canada, why not apply? Even if you don’t meet every item listed above, or if you have never worked in automotive, we would love to hear from you. The secret to our recruitment success, real humans are reviewing resumes. There are no bots or algorithms in our process, so why not give it try and let us get to know you?

Hyundai Auto Canada Corp. is committed to being an equal opportunity employer. We are also committed to meeting the needs of people with disabilities and their accessibility requirements. If you require accommodation during the interview process, please let us know and we will take all reasonable steps required to meet your accessibility requirements.