B2c Omni-channel Executive Assistant

**Position Snapshot**

**Business area**:Nespresso

**Location**:Montreal, QC located at 300 Léo-Pariseau, suite 2300 Montréal, QC Canada H2X 4B3, **Hybrid**

**A little bit about us**

Nestlé Nespresso SA is the pioneer and reference for highest-quality portioned coffee. The company works with more than 140,000 farmers in 18 countries through its AAA Sustainable Quality Program to embed sustainability practices on farms and the surrounding landscapes. Launched in 2003 in collaboration with the NGO Rainforest Alliance, the program helps to improve the yield and quality of harvests, ensuring a sustainable supply of high-quality coffee and improving livelihoods of farmers and their communities.

In 2022, Nespresso achieved B Corp certification - joining an international movement of over 6,500 purpose-led businesses that meet B Corp’s high standards of social and environmental responsibility and transparency.

Headquartered in Vevey, Switzerland, Nespresso operates in 74 markets and has over 13'000 employees. In 2022, it operated a global retail network of 791 boutiques. For more information, visit the Nespresso corporate

**What to Expect**:
The B2C OMNI Executive Assistant is responsible to support the B2C Sales Team on all aspects with focus on the Omni-channel leadership team (VP's direct reports). Plan and coordinate cross-functional strategic initiatives and help foster the core Omni-channel business operations by elevating ongoing level of engagement, execute alternative solutions and manage the evolving programs and priorities.

**A day in the life**of an B2C Omni-channel Executive Assistant**:
The primary purpose of this role is to provide executive-level administrative and coordination support to the VP and their teams:

- Serve as a trusted advisor and strategic partner to support the VP in business and relationship management, assisting with planning, coaching, project management, and communication.
- Provide daily administrative support, including organizing and scheduling meetings.
- Act as a liaison for effective communication of key executive information across Omni-channel teams and departments.
- Participate in high-level management meetings, offering insights and following up on action items.
- Coordinate travel logistics and serve as the first contact for orientation needs.
- Consult with leadership team members and provide feedback.
- Streamline internal processes while focusing on strategic goals and providing analysis and recommendations.

**Support the Omni-channel leadership team, which includes five Line Managers**:

- Collaborate with Line Managers to enhance efficiency and effectiveness.
- Coordinate weekly Omni-channel operations meetings, including agenda and minutes.
- Coach team members and share best practices.
- Prepare weekly newsletters and organize logistics for workshops and events.
- Lead various administrative activities, exercising initiative and handling confidential materials.

**Omni-Channel Pillar Support for the five teams (Trade, e-comm, Retail, Digital Business Development and Commercial Forecasting)**:

- Participate in the Nesté Continuous Excellence Committee, focusing on OMP development, efficiency savings, and project management.
- Drive Nespresso’s organizational project management processes across departments.
- Elevate Trade team processes and best practices across Omni-channel teams, emphasizing strategic goals.

**Role Requirements**- Minimum of 7 years of experience in a senior administrative assistant / executive assistant role in a fast-paced business environment
- Bilingualism in English and French language skills are a requirement, as this position requires collaboration with stakeholders across the Canadian market (and/or globally).
- Highly organized and detail-oriented; manage multiple and complex work streams
- Highly proactive, action-oriented and self-starter
- Polished, professional and a skilled communicator, with strong written and verbal communication skills / strong interpersonal skills

We offer a friendly, supportive team environment with coaching and mentoring opportunities. There are genuine prospects for future development and progression - this could be your gateway to an exciting sales career you have always envisioned

**Benefits**
- Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment
- Company matched pension plan
- Three weeks of Vacation and six personal days (Personal Paid Holidays)
- Flexible and hybrid work arrangements
- Excellent training and development programs as well as opportunities to grow within the company
- Bonus eligibility
- Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirming procedures
- Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions, gender or sexual orientation
- Adoption benefits to remove some of the fi