Director, Distribution and Logistics

About Us

Focused on leading the transition to a sustainable future, Glen Dimplex Americas is enhancing the moments that matter in life with a commitment to delivering the best design and efficiency in the areas of temperature control and comfort creation. With operation throughout North America the success of the Glen Dimplex Americas organization is a testament to the strength of our people and investment in innovation and technology.
Our portfolio of industry recognized brands includes Dimplex, Cadet and Faber. Together these brands provide complete product offerings in the residential and commercial comfort categories, ranging from electric heaters, to fireplaces and controls.

Glen Dimplex Americas is a division of the Glen Dimplex Group - the world's largest manufacturer of electrical heating, which holds significant global market positions in domestic appliances, heating, cooling, ventilation, and renewable energy solutions. Headquartered in Dublin, Ireland the Glen Dimplex Group privately owns over 40 brands with operations in 80 countries.

The Opportunity
Reporting to the Chief Operating Officer, the Director, Distribution and Logistics is a key member of the Leadership Team accountable for ensuring that Glen Dimplex Americas (GDAM) transportation, logistics and warehousing functions consistently meet business needs and customer expectations.
The Director, Distribution and Logistics will oversee the performance and effectiveness of all inbound and outbound transportation activities and the carriers or partners providing those services.

**In this role you will**:

- Maintain relationships with and oversight of transportation partners through regular communications and formal performance reviews
- Track active inbound and outbound shipments, negotiate rates, and manage quotes
- Demonstrate awareness and control of transportation operations through appropriate measures including on-time delivery, lead times, cost performance, mode mix, and utilization across all freight modes (TL, LTL, parcel, air/sea/rail/land)
- Understand and monitor the internal systems settings that manage and influence freight processes (such as routing guides and outbound transport times etc.)
- Manage overall cost performance across all transportation modes through the optimization of routes, mode mix, and continual process improvement
- Monitor market rates and trends in the global transportation environment to identify and communicate the risks and opportunities these factors present to GDAM operations
- Develop and manage RFQ’s as required to support benchmarking and contract renewals
- Ensure compliance with all applicable customs and regulatory requirements, international trade directives, tariffs, and guidelines
- Proactively communicate with internal stakeholders to address issues, promote seamless business operations, and meet customer expectations

The Director will ensure the safe, consistent, efficient, and cost-effective operations of all Glen Dimplex Americas corporate and 3PL-operated distribution centers.

**Specifically, you will**:

- Maintain relationships with and oversight of 3PL distribution partners through regular communications and performance reviews to ensure that 3PL managed sites are consistently meeting contractual obligations and the needs of the business
- Maintain oversight of corporate distribution centers through regular communications and performance reviews to ensure that GDAM distribution operations are consistently meeting the needs of the business
- Lead the safe and effective operation of distribution sites
- Drive best practices, continuous improvement, and operational consistency across all locations to deliver reliable service at the lowest possible cost
- Understand and monitor the internal systems settings that manage and influence distribution processes (such as goods receipt and pick/pack/ship buffers, storage types, picking strategies, UOM, item dimensions, warehouse configuration, put-away strategies and slotting parameters)
- Manage reverse logistics
- Demonstrate awareness and control of distribution operations through appropriate metrics and measures including overall cost performance, labour efficiency, shipping and quality performance, inventory accuracy, SLA attainment, and space utilization
- Maintain the accuracy of all system warehousing transactions and ensure inventory integrity through robust cycle counting controls and annual inventories
- Ensure that facilities and equipment are properly maintained, secured, 5S’ed, organized and always in a tour-ready state
- Proactively communicate with internal stakeholders to address issues, promote seamless business operations, and meet customer expectations

**As a people leader you will**:
Shape a Sustainable Future
- Must anticipate the future by sense and acting upon emerging trends
- Must engage and inspire people around priorities. Energize teams and to make our purpose real.
- Own the Outcome and make growth happen