Community Engagement Coordinator

Job Title: Community Engagement Coordinator

Location: Thunder Bay Community Auditorium

Employment Type: Full-Time

Reports To: General Manager

Posting Date: November 5, 2025 Closing Date: November 26, 2025 at 4:00 PM EST

**Position Summary**

The Thunder Bay Community Auditorium is seeking a dynamic and community-minded individual to join our team as the **Community Engagement Coordinator**. This multifaceted role is designed to strengthen our connection with the community, enhance patron experiences, and support sponsorship initiatives that sustain and grow our programming.

**Key Responsibilities**

**Community Engagement**
- Develop and implement outreach initiatives to build relationships with local business, charities, organizations, schools, artists, and cultural groups.
- Coordinate community-based events, educational programs, and audience development strategies.
- Represent the Auditorium at public events and forums to promote its mission and programming.

**Sponsorship and Corporate Sales & Coordination**
- Identify, cultivate, and secure sponsorships and partnerships with local and regional businesses.
- Identify and support private event bookings including but not limited to pre-show events and corporate gatherings
- Prepare sponsorship proposals, agreements, and reports.
- Maintain sponsor relationships through regular communication, benefit fulfillment, and recognition.

**Front-of-House Patron Hospitality**
- Support front-of-house operations during performances and events, ensuring a welcoming and professional environment.
- Collaborate with box office, ushers, and volunteers to deliver exceptional customer service.
- Assist with patron inquiries, accessibility needs, and hospitality enhancements.

**Required Skills and Certifications**
- **Excellent Communication Skills**- verbal and written, with the ability to engage diverse audiences and stakeholders.
- **Event Coordination Experience**- including planning, logistics, and on-site execution.
- **Sales and Marketing Acumen** - ability to develop compelling sponsorship packages and close deals.
- **Customer Service Orientation** - proven ability to create positive patron experiences in a fast-paced environment.
- **Relationship Building** - strong interpersonal skills to foster community and sponsor connections.
- **Organizational Skills** - ability to manage multiple projects, deadlines, and priorities effectively.
- **Technical Proficiency** - familiarity with CRM systems, ticketing platforms, and Microsoft Office Suite.
- **Flexibility and Availability** - willingness to work evenings, weekends, and holidays as required by event schedules.

**Preferred Certifications**
- Certification in **Event Management**, F**undraising**, or **Customer Service Excellence**.
- Valid **Ontario Driver’s License** (Class G) for occasional travel and outreach.
- **First Aid/CPR Certification** (preferred for front-of-house support).

**Compensation & Benefits**:

- 37.5 hours per week
- Salary Range ($55,000 starting annual base)
- Vacation benefits
- Opportunities for professional development and training.
- Omers Pension and health benefits provided through the employer

**Why Join Us?**

At the Thunder Bay Community Auditorium, we believe in the power of live performance to inspire, connect, and transform. This role offers a unique opportunity to be at the heart of that belief —building bridges between the arts and the community while ensuring every patron feels welcomed and valued.

Pay: $55,000.00-$56,000.00 per year

**Benefits**:

- Company pension
- Dental care
- Extended health care
- On-site parking
- Vision care

Work Location: In person