Human Resources Coordinator

Donald’s Fine Foods is a family-owned business that has operated for over 30 years. We are a specialty meat manufacturer spanning six plants in British Columbia, Alberta, and Saskatchewan serving both domestic and international markets.

**Core Values**
- **Customer Focus -**Exceptional customer service is the measure of our success.
- **Integrity -**Fairness, honesty, responsibility and trust mark every relationship inside and outside of the Company.
- **People -**We treat our employees, customers, suppliers and the community with respect.
- **Quality**- Uncompromising standards in everything we do.
- **Safety**- We care about our people and emphasize a culture of safety throughout our Company.

This role is responsible for coordinating the facility’s recruitment process, attendance and leave management, policies, procedures, benefits, and record keeping functions in support of the department objectives. The HR Coordinator will also support the safety objectives and claims management programs. The incumbent will ensure that the administrative processes are up to date, relevant, available, and actionable. The incumbent supports the Plant Manager to meet the organization objectives of delivering relevant programs and maintaining best practices.

**Critical Objectives**
- Ensure HR transactional activities/plans following company strategy.
- Ensure recruitment, onboarding and orientation activities meet customer expectations.
- Ensure effective HR site activities conform with the site and corporate safety, quality, and service standards.
- Maintain a strong customer service relationship with internal and external customers.
- Facilitate the execution of the site management/union LR meetings.
- Ensure consistent employee relations service levels.

**RESPONSIBILITIES**

**Recruitment**
- Lead recruiting activities as needed, shortlist, screen, and coordinate interviews.
- Complete reference checks and facilitate employment offers.
- Manage the Temporary Foreign Worker program (LMIA, SINP, and RNIP).
- Enter new hires into the timekeeping system/HRIS.
- Orientation and Onboarding.
- Coordinate and host orientation sessions for new hires.
- Ensure that key onboarding milestones are met for all new hires.
- Track probationary periods for pay and benefits purposes.

**Retention**
- Design and develop mechanisms to analyze key drivers behind Company turnover and implement employee retention strategies to address gaps.
- Work in conjunction with other members of the HR team to ensure a consistent approach on all employment matters between locations.
- Execute exit interviews.
- Metrics and reporting.
- Maintain recruitment and turnover metrics and report out.
- Analyze turnover and engagement metrics and recommend action plans for areas of opportunity.
- Maintain employee training matrix.

**Employee Rewards & Events**
- Plan and facilitate Company events.
- Research, recommend and sustain employee rewards program.
- Maintains recognition programs.

**Administrative Support**
- Maintaining employee files, both paper and electronic (HRIS) ensuring files are kept current.
- Manage the payroll and benefits ADP support for staff members; absence and time management; includes tracking probationary periods, benefits and review dates; advising management in a timely fashion of upcoming dates.
- Assisting in the coordination of benefits paperwork and offering employee assistance when required.
- Fielding employee queries regarding benefits and payroll ensures confidentiality is strictly maintained.
- Manage administration of WCB claims (including First Aid reports).
- Other duties assigned.

**Brand Ambassador**
- In alignment with the recruitment strategy identifying approaches for attracting new talent and positioning within the market.
- Support the HR and Operations teams in the facilitation of all Company Events.
- Work in a manner that exemplifies honesty, integrity quality, and trust encouraging employees to strive and maximize their ability and performance.
- Leading by example at all times by adhering to and promoting Company procedures and policies.
- At all times promote the Company positively at work and in the community.
- Promote adherence to HACCP/CFIA regulations and best practices at all times.
- Critical KPIs.
- Turnover/Absenteeism.
- TRIR/Severity/Frequency/WCB work orders.
- Vacancies.
- Training hours/ee.
- Employee survey.
- Skill/Training Matrix Achievement.
- Average Time for Recruitment.
- Retention (%).

**Requirements**:

- Diploma with a focus in HR Management or equivalent combination of education and work experience.
- Minimum 2 years of experience in Human Resources with a focus on high volume recruitment.
- CPHR designation or working towards it is considered an asset.
- Strong organizational skills with the ability to prioritize and act under pressure.
- Excels as an individual contributor and active team member.
- Strong written and oral communication skills in English.
- Knowledge in Offic