People & Culture Coordinator - Naramata Inn

The Naramata Inn is keen to hire engaged, self-starters that are passionate about food, wine, delivering exceptional service experiences and, of course, Naramata. The freshly reimagined Inn delivers a proudly “Naramatian” experience. From produce to proteins, the menus is built around the best local growers and artisans in Naramata and the Okanogan Region. The Naramata Inn showcases the true depth and breadth of award-winning wines produced by British Columbia’s winemakers.

**People & Culture Coordinator | Naramata Inn**

Benefits and other perks to be disclosed during interview process.
- **Our Commitment to you**:_
- “People never forget how you made them feel.” _Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
- **What you’ll do**:

- **The Brass Tacks**
- Onboarding of new employees, liaising with ownership on uniforms, issuing uniforms, set up and staff administration of payroll system. Onboarding and orientation of any new starters to staff housing and issuing and monitoring room keys.
- Implement and administer any new or revised employee policies, review of existing policies and promote positive employee relations.
- Staff Engagement - Organize and promote team building activities for staff from various departments and communicate any special events to the teams. Initiate employee engagement and recognition programs for high performing team members.
- Conflict Resolution - Implement and execute new procedures to manage employee issues and other disciplinary matters, disputes and investigations.
- Manage and monitor performance-related issues and implement changes that could increase productivity in liaison with the department head.
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
- Handle termination-related matters and prepare termination and severance letters.
- Be well-versed in local, regional, provincial and federal laws and regulations regarding hiring and firing.
- Implementing and documenting any new and existing processes relating to medical, fire safety, occupational health or any other matters
- Operate as an active member of the Naramata Inn leadership team. Getting involved in various aspects of the operation when and where necessary to support the goal of exceeding guest and team member expectations.
- Performs other duties as assigned.

**The Nitty Gritty**
- Must be legally authorized to work in Canada
- A confident “people person” with strong leadership skills
- Excellent verbal and written communication skills.
- Interpersonal, negotiation, and conflict resolution skills.
- Organizational skills and attention to detail.
- Time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Thorough knowledge of employment-related laws and regulations.
- Proficient with Microsoft Office Suite or related software.
- Columbia Hospitality is an international management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members._**Where you'll work**:
Naramata is located on the eastern shore of Okanagan Lake, just outside the city of Penticton. The area is known for its picturesque orchards, vineyards, clay bluffs, and lakeshore. Light on rainfall and long on sunshine, Naramata is both visually stunning and emotionally stirring. People say the place has soul. People like us.**The Fine Print**
Columbia Hospitality, Inc. operating as Columbia Hospitality Service U.L.C. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accor