Technical Communicator

2 weeks ago

Regina, Canada Brandt Full time

#LI-Onsight

**Duties & Responsibilities**:

- Manage technical assistance requests from Brandt Service Departments using Case Contact Management System (CCMS) software.
- Develop technical solutions for the Brandt Technical Assistance Centre (BTAC) by:

- collaborating with Deere via their Case & Contact Management System (formerly DTAC) and similarly with other OEM Manufacturers represented by Brandt.
- Analyze diagnostic trouble codes received from the JDLink system.
- Conduct research on oil sample data and warranty data.
- Update and maintain the BTAC Technical Solution database.
- Provide guidance and technical expertise to the branches.
- Utilize John Deere Service Advisor Remote for diagnostic purposes.
- Assist in generating diagnostic revenue and reducing the need for multiple service field trips by branches.
- Regularly report on new emerging issues, customers at risk, open BTAC cases, and problem resolution cycle times.

**Required Skills**:

- Possession of a Red Seal certification as a Heavy-Duty Technician or equivalent industry work experience is recommended (Agricultural)
- A minimum of 5 years of preferred service experience
- Familiarity with agriculture equipment and dealership service departments
- Capability to filter and correlate diverse data sources to formulate precise recommendations
- Bilingual skills are advantageous but not mandatory
- Occasional travel may be necessary

  • Technical Communicator

    9 hours ago

    Regina, Canada Finning Full time

    Description :Provide technical support to technicians in the field and service shops to troubleshoot and repair equipment efficiently.Define, manage, and resolve product health problems in collaboration with Caterpillar and internal teams.Support service departments and marketing managers in implementing Product Improvement and Product Support...

  • Technical Communicator

    2 weeks ago

    Regina, Canada Brandt Full time

    Brandt is currently seeking to fill the role of a Technical Communicator at our Regina Head office location. This position presents a valuable opportunity for experienced technicians with a keen interest in technology, as well as individuals with a technology-focused background and a knack for mechanical systems. LI-Onsite **Duties & Responsibilities** -...

  • Bilingual Technical Communicator

    2 weeks ago

    Regina, Canada Brandt Full time

    #Li-Onsite **Responsibilities & Duties**: - Manage technical assistance requests from Brandt Service Departments using the Case & Contact Management System (CCMS) - Develop Brandt Technical Assistance Center Technical Solutions by - Working with Deere via their Case & Contact Management System (formerly DTAC) - Working similarly with other OEM...

  • SAP Functional Consultant

    2 weeks ago

    Regina, Canada Bluelime Technical Services Full time

    **Job Summary** **Duties** - Assess client requirements and develop customized technical solutions that align with their business objectives. - Provide expert advice on software, hardware, and IT infrastructure to optimize client operations. - Conduct thorough analysis and troubleshooting of technical issues to ensure timely resolution. - Collaborate with...

  • Business Intelligence Analyst

    4 weeks ago

    Regina, Canada Global Technical Talent Full time

    Primary Job Title: Business Intelligence Analyst Alternate/Related Job Titles: Data Analytics Specialist BI Developer Data Insights Analyst Location: Regina, SK Onsite Flexibility: Onsite Contract Details: Position Type: Contract Contract Duration: Approximately 14.5 months Start: As Soon As Possible Job Summary The Business Intelligence Analyst plays a...

  • Business Intelligence Analyst

    1 week ago

    Regina, Canada Global Technical Talent Full time

    Primary Job Title: Business Intelligence Analyst Alternate/Related Job Titles: Data Analytics Specialist BI Developer Data Insights Analyst Location: Regina, SK Onsite Flexibility: Onsite Contract Details: Position Type: Contract Contract Duration: Approximately 14.5 months Start: As Soon As Possible Job Summary The Business Intelligence Analyst plays a...

  • Technical Writer

    5 days ago

    Regina, Canada Asset Strategy Inc. Full time

    **Job Summary** We are hiring a Technical Writer to join our team. This is a hands-on role that involves writing proposals and editing technical documents. This position is for creating clear and concise documentation that effectively communicates complex technical information to a diverse audience. It requires strong writing and organizational skills to...

  • Technical Writer

    1 day ago

    Regina, Canada Väderstad Full time

    Summary Education/Experience - Technical drafting diploma in Industrial Design, Engineering, or equivalent preferred - Strong working knowledge of Arbortext ,Creo Illustrate and Microsoft Office - Previous experience as a Technical Writer is an asset - Agricultural and/or Manufacturing industry experience is an asset - Knowledge of and experience with...

  • Technical Specialist

    1 week ago

    Regina, Canada ISM Canada Full time

    Quiénes somos En Kyndryl diseñamos, construimos, administramos y modernizamos los sistemas tecnológicos esenciales de los que el mundo depende cada día. ¿Por qué trabajar en Kyndryl? Estamos siempre avanzando, siempre nos esforzamos por llegar más lejos en nuestro empeño por construir un mundo más equitativo e inclusivo para nuestros empleados,...

  • Technical Writer

    2 weeks ago

    Regina, Canada Transnomis Solutions Full time

    This position is available nationwide. This is a remote, full-time position. **About Transnomis**: Transnomis Solutions specializes in road information management and communications solutions. **About You**: You want to work for a growing company, you are driven, view work as more than just a job, and are never satisfied with a project left half-done. This...