Cloud Service Management Specialist

2 weeks ago

Bedford, Canada Xeneration Inc Full time

Education:

- Expérience:
**Education**:

- College/CEGEP
- Computer science
- Network and system administration/administrator
- Computer software engineering
- Business administration and management, general
- or equivalent experience
**Tasks**:

- Confer with clients to identify requirements
- Document technical requirements to ensure that products, processes and solutions meet business requirements
- Prepare cost-benefit and return-on-investment analyses to support system implementation
- Design, develop and implement information systems business solutions
- Provide advice on information systems strategy, policy, management and service delivery
- Assess physical and technical security risks to data, software and hardware
- Develop policies, procedures and contingency plans to minimize the effects of security breaches
- Develop and implement policies and procedures throughout the software development life cycle
- Conduct reviews to assess quality assurance practices, software products and information systems
- Resolve conflict situations
- Usability testing
- Consult with clients after sale to provide ongoing support
**Area of work experience**:

- Information technology (IT) service delivery
**Work conditions and physical capabilities**:

- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
**Experience**:

- Experience an asset
**Green job**:

- Involves duties and responsibilities that lead to positive environmental outcomes
**Health benefits**:

- Health care plan
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week

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