Patient Services Specialist

2 weeks ago

Bedford, Canada FYidoctors Full time

**Why You Should Join Us**:
We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 350.

We could not have gotten to where we are without our most significant asset, our people, who now number more than 3,000 and serve thousands of valued patients across North America every day. We are committed to FYidoctors being more than just a place to work and strive to maintain a positive and supportive work environment where all our people can thrive and grow.

Join our team at FYidoctors and help us have a meaningful impact on people's lives while also having fun doing it

**How You'll Benefit**:

- Excellent wages including quarterly bonuses (for qualifying clinics)
- A comprehensive benefits package that includes outstanding optical coverage
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture fosters a sense of collaboration
- Ongoing training and development opportunities to help you develop your career

**Why We Need You**:
Our **Bedford Nine Mile Drive** clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest **Patient Services Specialist.**

As a **Patient Services Specialist**, you will play a critical role within FYidoctors by delivering world-class service to our patients. You'll often be the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience. With your help, we'll continue to have a positive impact on our current patients' health and well-being, as well as the patients we haven't yet met.

This position is a full-time, permanent role working up to 40 hours per week from Monday to Saturday.

**What Will You Be Doing?**
- Administering pre-testing services
- Billing the patient, their medical service provider and other third parties
- Managing appointment bookings, prescription printouts and billing and payments
- Conducting Contact Lens teaches and ordering Contact Lenses
- Opportunity exists to learn dispensing and help with selling glasses
- Upholding excellent customer service standards using your charisma and problem-solving skills

**What Do You Bring?**
- Ideally, you will have customer-facing experience
- You excel in a fast-paced environment
- You possess strong organizational skills
- A high level of comfort using technology and computers
- A professional, approachable manner and a love of meeting and interacting with people

We appreciate your interest in FYidoctors and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged. We will have other opportunities

  • Patient Services Specialist

    4 days ago

    Bedford, Canada FYidoctors Bedford Full time

    **FYidoctors** is seeking a **Full Time **Patient Services Specialist on a Permanent basis at our practice in Bedford, N.S. The Patient Services Specialist will be responsible for greeting patients, handling appointment paperwork, and assisting with eyewear retail. This team member will work a schedule of 30-40 hours per week, Mondays through...

  • Patient Services Specialist

    4 days ago

    Bedford, Canada FYihealth group Full time

    Our FYidoctors Bedford - Nine Mile Drive clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Patient Services Specialist. This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Friday. You will play a critical role within FYidoctors by delivering...

  • Patient Services Specialist

    4 days ago

    Bedford, Canada FYidoctors Full time

    Our FYidoctors Bedford - Nine Mile Drive clinic is looking for a Patient Services Specialist to join our team. This full‑time position requires 30‑40 hours per week, Monday to Friday. You will be the first point of contact, responsible for front desk duties, pre‑testing services, and ensuring a positive experience for patients. What Will You Be Doing?...

  • Patient Services Specialist

    2 weeks ago

    Bedford, Nova Scotia, BAH, Canada FYidoctors Careers Full time

    Our FYidoctors Bedford - Nine Mile Drive clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Patient Services Specialist.This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Friday. You will play a critical role within FYidoctors by delivering...

  • Patient Experience

    4 days ago

    Bedford, Canada FYidoctors Full time

    A leading eye-care provider in Canada is seeking a Patient Services Specialist in Bedford. In this full-time role, you will be the first point of contact for patients, handling check-ins, managing appointments, and providing excellent service. You should have customer-facing experience, be comfortable working in fast-paced environments, and possess strong MS...

  • Patient Services Coordinator — Front Desk

    4 days ago

    Bedford, Canada FYihealth group Full time

    A leading eyecare provider in Bedford, Canada, is seeking a Patient Services Specialist. This full-time role involves managing patient reception, pre-testing duties, and ensuring exceptional customer service. Ideal candidates have experience in customer-facing roles and proficiency in MS Office. You will contribute to advancing eye health while being part of...

  • Hearing Instrument Specialist

    2 days ago

    Bedford, Nova Scotia, Canada Beltone Full time

    Hearing Instrument SpecialistBedford, Nova Scotia, CanadaAre you an HIS who is ready to work with the best? Then join an industry leader who has been offering award-winning technology and unsurpassed patient care for over 75 years. Be one of our motivated professionals dedicated to helping the world hear betterYour main objective will be to professionally...

  • Customer Success Specialist

    2 weeks ago

    Bedford, Canada Dragon Veterinary Canada Ltd. Full time

    Salary: Dragon Veterinary Canada Ltd. is a diverse company that is focused in the medical voice recognition sector. Dragon Veterinary is an international company focused in Canada and the US with partners and clients across North America. We are a very small team with a start up mentality. Position Description Name: Customer Success Specialist Location:...

  • Lead LPN, Transitional Health

    3 hours ago

    Bedford, Canada Shannex Incorporated Full time

    A health service provider in Bedford is seeking a Licensed Practical Nurse to join their Transitional Health Services team. This role involves working with interprofessional teams, providing clinical expertise, and supporting patients to achieve safe transitions. Responsibilities include conducting health assessments, administering medications, and guiding...

  • LPN, Transitional Health – Lead Patient Transitions

    3 hours ago

    Bedford, Canada Shannex Incorporated Full time

    A health service provider in Bedford is seeking a Licensed Practical Nurse to join their Transitional Health Services team. The role involves working with interprofessional teams, providing clinical expertise, and supporting patients in achieving safe transitions. Responsibilities include conducting health assessments, administering medications, and guiding...