Personal Support Worker

**DATE**:November 29, 2024
**LOCATION**:Toronto, ON - St. Anne’s Place
**COMPENSATION**:$24.13/hour

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice Award (NEOC) recipient.

To help fulfill its mission, LOFT is hiring a **Relief **-** Personal Support Worker**.
- **Note: This is a unionzied position_.

**Job Summary**
The Personal Support Worker is responsible for rendering a range of services for the clients of the program consistent with its basic values and goals. The Personal Support Worker will support, as assigned, the needs of the vulnerable, at risk, older adults and seniors living on-site under the auspices of the program. This support relates to the physical, cognitive, mental health and social/recreational needs of the clients. The staff member will maintain the established routines of the program including all security, fire and general health and safety practices. The Personal Support Worker will perform these and other delegated responsibilities to ensure the quality of personal care of the clients of the program.
**What You Will Do**
- Support of the physical and mental health requirements of client
- Establish a working rapport with clients that supports their dignity, encourages personal empowerment and facilitates addressing their psychosocial, behaviour management and medical needs.
- Support clients with reminders related to taking their medications at the scheduled time(s) and in accordance with their physicians' instructions.
- Adhere to residence/program established medication system procedures, including ordering, recording and reminding clients about the administration of their medication as well as the self
- medication program.
- Monitor and support clients with medical problems and illnesses, including cleaning areas which require immediate attention, i.e. linens, floor coverings, etc. for the comfort and support of the clients. Further, record illnesses and circumstances related to illness, and arrange for medical/emergency intervention in liaison with the Senior PSW and Program Manager.
- Encourage and assist clients in the following activities of daily living:

- laundering and ironing of personal clothing
- dressing/undressing, and ensure clients are dressed appropriately,
- personal hygiene including grooming, shaving, oral hygiene, nails and bathing.
- ambulation, toileting and transferring support,
- at mealtimes, meal preparation, serving, feeding, cutting food, etc.,
- care for incontinent clients, make client's bed,
- shopping.
- As a means of promoting a normalized lifestyle, support clients with daily living chores such as bed making, dusting, sweeping and generally keeping their living space in a clean and orderly fashion.
- Provide support with managing behaviours and problems arising from cognitive issues.
- Provide social support in areas such as conversation, making phone calls, writing letters, facilitating interest in hobbies and other recreational activities.
- Escort to medical appointments, visiting friends and other identified needs for social interaction in the community as needed.
- Maintain current and accurate records of the provision of care services and document behaviours for individual clients in accordance with established procedures.
- Participate in regularly scheduled meetings with clients and/or other members of the staff team for the purpose of developing goals of support for individual clients. Adhere to the goals and tasks developed.
- Maintenance ad security, fire and general health and safety
- In emergency situations, contact appropriate emergency services immediately. In addition, record all incidents using the appropriate forms. Contact with the Program Manager or designated person will be initiated in accordance with residence/program procedures and practices.
- Interact with clients during the designated shift, where appropriate. In addition, a formal contact will occur daily to ensure client comfort and safety.
- If a client is missing, record and follow up according to the program procedures.
- Ensure equipment and supplies for personal support are readily available. Report any damage or need for repair to maintenance and the Program Manager.
- Specific medical responsibilities ( at applicable sites)
- Monitor the medication program, working directly with the physician, the pharmaceutical consultant, other Personal Support Workers and the Program Manager regarding any problem in the system.
- Ensure the proper storage and recording of medication from the pharmacy, in consultation with the pharmacist and physicians.
- Social/ Rec