Collection and Customer Service Agent

2 weeks ago

Toronto, Canada Iceberg Finance Group Full time

Iceberg Finance is a well-positioned company in the field of automobile financing and personal loans across Canada. Its mission is to help a wide range of customers obtain financing. Offering customized solutions, Iceberg Finance is recognized for its quality service and professionalism.

**What Will Your Mission Be?**
- Following up with clients who are behind on payments;
- Managing unpaid accounts;
- Initiating legal recovery procedures;
- Monitoring cases sent for legal proceedings;
- Conducting follow-ups with automobile insurance in case of total losses;
- Coordinating with impound lots during automobile seizures;
- Performing follow-ups on cases sent to the investigation department.

**Are You Interested in This Challenge? This Position Is for You If**:

- You are Bilingual FR\EN
- You are interested in actively participating in the company’s activities;
- You are meticulous, rigorous, organized, and discerning;
- You have experience in customer service;
- You are comfortable with computer software;
- You have a collaborative spirit and enjoy teamwork.

**What Awaits You?**
- Full-time position, 37.5 hours per week;
- Friendly work environment;
- Collective insurance, pension plan (REER), 3 weeks of vacation, and more.
- Hybrid work model (3 days in office)
- Superior benefits including extended health care
- RRSP program with company match
- A new vibrant office environment in Toronto

**Additional Information**
- Sponsorship not available
- Hybrid work at the Toronto office;
Do you want a stimulating work environment where you will be challenged to excel? This is exactly what Iceberg Finance has to offer Send us your resume

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