Csr - Customer Service Representative

7 days ago

Kingston, Canada Andy's Tire Shop Full time

**Andy's Tire Shop Limited is seeking a full time Customer Service Representative/Service Advisor for our Kingston location.**

**Tire and Auto experience required**

**ALL APPLICANTS MUST CURRENTLY BE LIVING IN NOVA SCOTIA**

**The Service Advisor** works closely with the Branch Manager to keep operations running seamlessly. The Service Advisor is responsible for the full customer service experience.

The Service Advisor is a great listener and is a master at executing all the service processes with due diligence and customer service and safety in mind and strives to be a product knowledge expert, ensuring the business provides each customer with a personalized service experience.

Key Accountabilities
- Provide a high level of customer service in line with our company goals.
- Provide product knowledge information to customers in a confident and friendly manner.
- Provide detailed pricing terms and prepare and present customer quotations.
- Present customer feedback to store management team on an ongoing basis.
- Sell within company product lines and margin structure.
- Follow the training provided and mentor fellow teammates to foster a learning environment.
- Maintain a high level of cleanliness to represent a positive company image.
- Follow-up on all appointments, such as service reminders, or missed appointments.
- Keep customer information and records up-to-date.

**Requirements**:

- Experience in customer service.
- Experience in the automotive industry. Costar experience is considered an asset
- Strong knowledge of Microsoft Office products, including Excel, MS Word, office 365, and Outlook.
- Excellent verbal, written communication and influencing skills.
- High level of accuracy and attention to detail.
- Ability to work in a fast-paced working environment.
- Experience with ERP, CRM, or data management systems.
- Team player attitude.
- Prompt and courteous.
- Enthusiastic personality

All new staff must have clean criminal background and driving abstract.

**Job Types**: Full-time, Fixed term contract

**Salary**: From $16.50 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Experience**:

- Customer service: 3 years (required)
- auto industry: 1 year (required)

Licence/Certification:

- Clean criminal background (required)

Work Location: In person

  • Customer Service Representative

    2 hours ago

    Kingston, Canada Martin Group Full time

    **Client Services Representative (CSR)** **Job Summary**: **Responsibilities**: - to contribute to the success and growth of your property you will: **Customer Service** - Consistently provide outstanding customer service. - Whether over the telephone or in person, use consultation-based sales to grow the customer base. Ü Ask questions to gain insight...

  • Customer Service Representative

    7 days ago

    Kingston, ON KP Y, Canada Shaw Insurance Full time

    Customer Service Representative (CSR)Reports to:Principal Broker, or their designateWorking Conditions:The Customer Service Representative (CSR) will be based out of one of two Shaw Insurance offices, but may be expected to travel to other offices in order to provide relief. The base location of work is also subject to change based on operational needs, and...

  • Csr - Customer Service Representative

    1 week ago

    Kingston, Canada Tony Deodato & Sons Ltd. Full time

    Tony Deodato & Sons is Kingston’s premier provider of wholesale produce, servicing restaurants, retailers, and institutions in southeastern Ontario since 1923. We are expanding our team, seeking a full-time customer service representative who will play an integral role in developing and maintaining positive relationships with our customers. - is personable...

  • Customer Support Representative

    1 week ago

    Kingston, Canada Casino Time Full time

    **Overview**: At Casino Time Inc, we are inspired by our shared passion for success and innovation, while empowering the people around us to achieve their goals. We are on the hunt for passionate, hardworking, and fun individuals to join a winning team. Your future is here at Casino Time! ** Full Time Hourly Position - Overnight and Weekend Availability...

  • Customer Support Representative

    52 minutes ago

    Kingston, Canada Casino Time Full time

    **Job Description - Customer Support Representative** **Overview**: Casino Time is a new iGaming operator within Ontario's regulated Charitable Gaming industry, which has been proudly providing direct fundraising to over 2000 charities for over 50 years. Casino Time is 100% Canadian owned and operated, and is dedicated to serving the Ontario region...

  • Customer Support Representative

    2 days ago

    Kingston, Canada Casino Time Full time

    **Overview**: At Casino Time Inc, we are inspired by our shared passion for success and innovation, while empowering the people around us to achieve their goals. We are on the hunt for passionate, hardworking, and fun individuals to join a winning team. Your future is here at Casino Time! ** Full Time Hourly Position - Weeknight and Weekend Availability...

  • Customer Experience Representative

    1 week ago

    Kingston, Canada John's Auto Service Full time

    Job Overview: We are seeking a Customer Representative to join our team. As a Customer Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure customer satisfaction. Initial Duties: - Greeting and interacting with clients - Answering phone calls - Scheduling appointments -...

  • Customer Service Representative

    7 days ago

    Kingston, Canada TWO MEN AND A TRUCK Full time

    Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. **Main Responsibilities of a Customer Service Representative**: - Serves customers by providing all necessary service and product information. - Resolves service and product...

  • Customer Service Representative

    26 minutes ago

    Kingston, Canada TWO MEN AND A TRUCK Full time

    Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. **Main Responsibilities of a Customer Service Representative**: - Serves customers by providing all necessary service and product information. - Resolves service and product...

  • Customer Service Representative

    7 minutes ago

    Kingston, Canada U-Haul Full time

    **Location**: 2459 Princess St, Kingston, Ontario K7M 3G1 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team...