Customer Experience Representative
2 weeks ago
Job Overview:
We are seeking a Customer Representative to join our team. As a Customer Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure customer satisfaction.
Initial Duties:
- Greeting and interacting with clients
- Answering phone calls
- Scheduling appointments
- Invoicing and processing payments
- Client outreach to schedule appointments and perform follow up calls
- Light cleaning
- Additional/Supplementary duties as assigned
**Experience**:
- Previous experience in customer service is preferred
- Proficiency in English is required
- Excellent communication skills
- Sales experience is beneficial
Entry level position designed to evolve/progress/develop through training and experience into full time service advisor position.
**Job Types**: Full-time, Permanent
Pay: From $16.55 per hour
Expected hours: 42.5 per week
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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