Program Coordinator

**Job Description**:
**Position**:Program Coordinator

**Posting ID**:2024-39072

**Status**:Permanent Full Time

**Role Level**:PG09 ($39.39 - $49.29)

**Department**:Insight Health Solutions

**Site**:2381 Bristol Circle/Queensway Health Centre

**Hours of Work/Shifts**:Monday - Friday | 37.5 hours/week

**Posted**:September 12, 2024

**Internal Deadline**:September 19, 2024

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber. Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission**:A New Kind of Health Care for a Healthier Community**

Our Values**:Compassion, Excellence, Courage**

Our Goals**:Quality, Access, Sustainability**

Our Enablers**:People, Education, Innovation, Research**

Transforming healthcare through innovation, I**nsight Health Solutions**, fully part of THP, is a provider of third party assessment, rehabilitation and disability management services e.g., WSIB, insurer, employer. Insight health solutions has grown significantly over 25 years to be a leading provider of hospital-based third party clinical services across Ontario to a broad spectrum of customers and clients. Structurally sitting under THP Solutions, insight health solutions works closely with other innovative, entrepreneurial and evidence-informed groups and programs including THP’s Institute for Better Health and Can Health, to exceed our customer and client needs.

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**Overview of the opportunity**:
Reporting to a business development Manager, insight health solutions, the Program Coordinator will work with the business development team to execute identified prospect outbound campaigns as well as and manage and coordinate administrative functions and projects related to accelerating business diversification efforts provincially and nationally.

**Here’s what you’ll get to do**:
**1. Support and collaborate with the broader business development team in the identification of new business opportunities and the development of new clinical programs, including**:

- Performing market analyses and data gathering
- Organizing and leading Needs Assessments and other opportunities to gather information and inform the business development team.
- Creating decks to support business presentations.
- Tracking of business activities aligned with goals and objectives and next steps.
- Working with clinical SMEs to obtain necessary information and support new program building.
- Participate in campaign follow-ups through prospect reachouts.

**2. RFP response**
- Participate in new business response efforts from a coordination and content perspective.
- Oversight and coordination of team and work responding to competitions.
- Gathering of applicable internal information.
- Relationship development where applicable with customer procurement reps.

**3. Preparing Communications, Briefings, Presentations & Reports**
- Ensure creation and delivery of monthly new business scorecard, including preliminary analysis, leveraging business acumen and writing, to create reports, presentations and other documents for both internal and external use.
- Developing and managing external communications e.g., website, social media.

**4. Participation in conference and networking events**
- Ambassador for THP at the above
- Identify annual opportunities and prioritize.
- Ensure provision of all marketing collateral, booth materials and giveaways for events
- Oversee data base of contacts, follow up activities.

**Qualifications**:

- Undergraduate degree, ideally in business, life sciences, health informatics or related discipline required
- Minimum 3 years of healthcare work experience in a coordination capacity required, preferably in the private healthcare sector, required.
- Healthcare sales and marketing experience preferred.

**Here’s what you’ll need**:

- Minimum 3 years of administrative, coordinator and/or project management/coordination experience.
- Excellent project management/coordination skills, with demonstrated ability to manage multiple initiatives.
- Excellent communication and organizational skills, and the ability to work collaboratively with internal leaders and teams as well as external customers.
- Ability to quickly build relationships across diverse groups, internal and external to THP.
- Comfortable working in high pressure, fast-paced environment with competing tasks and priorities.
- Demonstrates a high degree of initiative, self-direction and ability to multitask, and ability to prioritize work.
- Excellent analytical, critical thinking and deductive reasoning skills to interpret information and identify areas that require further investigation.
- Able to work independently and as