Dh-guest Service Agents

**Position Summary** The Guest Services Agents provide exceptional customer service, managing guest check in and check outs, and handling a variety of inquiries and requests for our guests, homeowners, and hosts alike. They are the primary contact for our guests, and handle a variety of tasks related to guest satisfaction, and customer service. **Duties...

**DH-ROOM ATTENDANT** **Why Deerhurst?** **Position Summary** The Room Attendants will be responsible for maintaining clean, sanitized Guest Rooms & Public Areas. **Both Full time and Part time positions available.** **Duties and Responsibilities**: - Provides responsive and empathetic service to guests and colleagues- Ensures the well-being of our...

**Position Summary** **Reservations Agent Duties and Responsibilities** - Answer phones and assist customers in making, altering, or canceling reservations - Advise customers regarding ongoing promotions or available upgrades that may enhance their experience - Answer questions regarding rooms, rates, facilities, activities, dining, and events - Accurately...

**Position Summary** The Overnight Guest Services Manager is responsible for the smooth overnight operations of Deerhurst Resort, ensuring the highest level of guest satisfaction. This includes serving as an information and referral source, handling emergency situations, and enforcing Resort Polices. The Overnight Guest Services Manager will be responsible...

**POSITION**: Shuttle Driver **DEPARTMENT**: Guest Services **STATUS OF POSITION**: Part Time **Position Summary** The Resort Shuttle Driver’s primary function is to ensure the prompt, courteous, and efficient transportation of Resort guests and colleagues, utilizing multi-passenger vans and buses. **Duties and Responsibilities**: - Shuttles hosts to...

**Position Summary** The Front Office Manager position serves as a department head role, overseeing Front Desk, Guest Services, and Shuttle operations. This position reports directly to the Rooms Division Manager, and will oversee a team of up to 30 hosts. As the central point of contact for information, and communication for our guests, hosts, and...

**POSITION**: Recreation Supervisor **DEPARTMENT**: Recreation **REPORTS TO**: Recreation Manager **STATUS OF POSITION**: Full-Time Seasonal **Position Summary** The Recreation Supervisor will be responsible for supervising all daily operations and team members in the Recreation department. He or she will be responsible for the retail inventories for...

Guest & Host Shuttle Driver - Full-Time / Part-Time / Seasonal Must be available for evenings, weekends, holidays **Why Deerhurst?** **Position Summary** The Guest & Host Shuttle Driver is responsible for providing safe, professional, and reliable transportation for both **resort guests** and **resort hosts (employees)**. Drivers operate scheduled...

**POSITION**: Food and Beverage Supervisor - Seasonal **DEPARTMENT**:Food and Beverage **STATUS OF POSITION**: Full-Time - Seasonal **JOB HIGHLIGHTS**: Shift work, Work as a team and independently, Gratuities **Position Summary** **Duties & Responsibilities**: - Supervise restaurant operations/banquet to ensure friendly, courteous and efficient-...

**Position Summary** The Overnight Housekeeping Attendant is responsible for providing overnight housekeeping service, daily & project cleaning of the Front and Heart of House and processing of linens within the in-house laundry, generally during the hours of 10:30pm to 7:00am. **Duties and Responsibilities**: - Provides daily cleaning & sanitation per...