Dh-recreation Supervisor
2 weeks ago
**POSITION**: Recreation Supervisor
**DEPARTMENT**: Recreation
**REPORTS TO**: Recreation Manager
**STATUS OF POSITION**: Full-Time Seasonal
**Position Summary**
The Recreation Supervisor will be responsible for supervising all daily operations and team members in the Recreation department. He or she will be responsible for the retail inventories for each of the Recreation outlets and will provide guest service and assistance to the guests and team members who use the Recreation facilities. He or she is also responsible for ensuring that each team member is familiar with all of the daily operations and is trained in guest service continually. The Recreation Supervisor is also responsible for scheduling, payroll and holding the team accountable for each guest encounter/interaction.
**Duties and responsibilities**:
- Supervises operations within Recreation and ensures that friendly, courteous, and efficient service is extended to all guests- Trains; conducts with management, the Recreation Orientation and provides initial on-the-job training. Follows-up to ensure Job-Task-Checklists are signed off- Ensures policies and procedures are followed- Communicates regularly with team members to source new ideas for services, products, and equipment- Attends to any guest complaint to ensure the guest need is met, dialogue with guest is tracked, follows-up with team member and ensures root-cause is reviewed to minimize re-occurrence- Daily tracks and monitors activities and operations- Provides concise reports and/or purchase order requests for supplies and new products- Assists in other Recreation outlets and Corporate Group Events as required- Assists the Director of Recreation and AIE and the Recreation Managers with special programs as required- Assists in building a solid relationship between concessions and the resort- Ensures the guests and team members are happy- Performs Recreation Attendant duties when scheduled- Completes all other duties as assigned- Recognizes and greets all guests and team members providing exceptional and professional service.- Provides exceptional and professional service to our guests and team members- Ensures the well-being of our guests and team members by being alert to and reporting potential hazards- Comfortable making responsible decisions and develops recommendations for effective problem solving
**Qualifications**:
- Degree or diploma in Recreation Leadership or Business or equivalent- Minimum of 2 years leadership experience- 2 years experience in the Recreation or Hospitality field- First Aid/CPR required- Bronze Cross certificate an asset- Boat License an asset- Knowledge of indoor/outdoor Sports and related equipment required- Intermediate level of competency in all Microsoft office components preferred
**Physical Aspects of Position (include but are not limited to)**:
- Constant standing and walking throughout shift- Frequent lifting and carrying up to 50 lbs- Frequent kneeling, pushing, pulling, lifting- Occasional ascending or descending stairs and ramps
**Visa Requirements**: Must be eligible to work in Canada.
**Housing**:Furnished host accommodation available minutes from the resort
Benefits and Employee Perks are available
- The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role, but are intended to accurately reflect principal job elements._
-
DH-GUEST EXPERIENCE SUPERVISOR
7 days ago
Huntsville, Canada Deerhurst Resort Full timePosition Summary The Guest Experience Supervisor will be responsible for supervising all daily operations and team members in the Guest Experience department. He or she will be responsible for the retail inventories for each of the Recreation outlets and will provide guest service and assistance to the guests and team members who use the Recreation...
-
Dh-housekeeping Supervisor
6 days ago
Huntsville, Canada Deerhurst Resort - Huntsville Full time**Position Summary** The Housekeeping Supervisor position will conduct inspections of guest rooms and public areas. The Supervisor will be responsible for ensuring room attendants clean rooms in accordance to the room cleaning standards. The supervisors will work closely with the Housekeeping Manager and become a primary resource for them. The Housekeeping...
-
Dh-stewarding Supervisor
6 days ago
Huntsville, Canada Deerhurst Resort Full time**Position Summary** The Stewarding Supervisor will be responsible for all operations in the Stewarding department and monitoring all aspects of cleanliness and health standard. **Duties & Responsibilities** - Develop and build strong team relationships within the department and inter-departmentally - Work closely with outlet leaders to maintain adequate...
-
Dh-eclipse Supervisor
2 weeks ago
Huntsville, Canada Deerhurst Resort - Huntsville Full time**POSITION**: Food and Beverage Supervisor - Seasonal **DEPARTMENT**:Food and Beverage **STATUS OF POSITION**: Full-Time - Seasonal **JOB HIGHLIGHTS**: Shift work, Work as a team and independently, Gratuities **Position Summary** **Duties & Responsibilities**: - Supervise restaurant operations/banquet to ensure friendly, courteous and efficient-...
-
Dh-barista
6 days ago
Huntsville, Canada Deerhurst Resort - Huntsville Full time**Position Summary** Reporting to the Coffee Shop Leader, Baristas are responsible for day to day tasks while on shift, including food handling, Silverware payment, preparing handcrafted drinks, and interactions with customers. You’ll work in collaboration with your supervisor to take advantage of learning and growth opportunities, as well to help achieve...
-
Dh-executive Housekeeper
6 days ago
Huntsville, Canada Deerhurst Resort - Huntsville Full time**Position Summary** The** Executive Housekeeper** position reports directly to the Director of Hospitality Operations and is responsible for leading, planning and managing all aspects of the housekeeping and public area spaces to ensure the highest standards of cleanliness, presentation, and service throughout the property. **Duties and...
-
Dh-guest Services Supervisor
6 days ago
Huntsville, Canada Deerhurst Resort - Huntsville Full time**Duties and Responsibilities** - Training, Development of hosts, ensuring team members are equipped to provide excellent guest service - Seeks out colleague feedback and establishes an “open door” policy to identify and address colleague problems or concerns in a timely manner. - Provides exceptional and professional service to our guests and...
-
Dh-housekeeping Office Coordinator
6 days ago
Huntsville, Canada Deerhurst Resort - Huntsville Full time**Position Summary** Reporting to the Housekeeping Supervisors, the Office Coordinator will provide administrative support for a variety of functions; including answering and directing internal and external guest calls, assigning housekeeping sections, coordinating laundry, and house person calls. **Duties & Responsibilities** - Provides exceptional and...
-
Dh-public Area Attendant
6 days ago
Huntsville, Canada Deerhurst Resort - Huntsville Full time*** The Public Spaces Attendant role is an integral position within Deerhurst. This role focuses on ensuring our cleanliness standards are upheld in all guest facing public areas around the resort. Our Public Spaces Attendants are valued for their attention to detail, time management skills and a self-starter attitude. **DUTIES AND RESPONSIBILITIES**: -...
-
Dh-front Office Manager
2 weeks ago
Huntsville, Canada Deerhurst Resort - Huntsville Full time**Position Summary** The Front Office Manager position serves as a department head role, overseeing Front Desk, Guest Services, and Shuttle operations. This position reports directly to the Rooms Division Manager, and will oversee a team of up to 30 hosts. As the central point of contact for information, and communication for our guests, hosts, and...
