Sales Admin and Office Assistant

6 days ago

Mississauga, Canada HOP Inc. Full time

**A bit about the role and who we're looking for**

As a sales admin/office assistant you will have entry level sales responsibilities with the potential to evolve over time. Our client base is established, and you will support our customers with their restock needs, in addition some business development and bringing in new ones who would benefit from our offerings. In our office, you are also the first point of contact for incoming calls and walk in customers, both sales and customer service in nature.

You are a multi tasking guru - who acts as the office jack of all trades. You recognize the sense of urgency in taking care of our customer’s needs and working with shipping to ensure order fulfillment goes smoothly. You have been celebrated in the past for your ability to be in a support function, a delight to work with and a high level of accuracy and speed to move through varying tasks with ease.

**What do we value?**

As a small company with big dreams, big customers and a big heart - we surround ourselves with team members who have a genuine entrepreneurial spirit. We are looking for people who thrive in an environment which where less is more. Someone who isn’t afraid of the scarcity of resources around them and will roll up their sleeves and pitch in whenever and wherever possible. “That’s not part of my job description” would never exist in the right hire for us.

**Your Role**

As sales administrator, you report to the VP of Sales and are physically in the office. As we operate very lean as an organization, face to face interaction is important to us. A typical day includes taking phone orders, entering them into our central software platform (we use Sage 300), printing picking slips and getting these over to shipping and receiving. Some days are very busy, and other days you might be quoting customers for custom or standard out of stock products. A lot of what we sell comes from Asia, so you may be tracking down inventory/container status, and relaying delays to customers. We also work with local vendors, so a day might include some back and forth dialogue to get a customer’s request scoped and priced out. Or it could be working with the warehouse to figure out where a shipment is, looking through excess inventory for a special customer need or booking an appointment for a customer to pick up their order. Every day has familiarity - but each request is different. Some days you tend to our work plants, pick up food for our celebratory team lunches, help the warehouse as needed, or ship out sample products. Variety is the spice of life.

**Key Qualifications**
- University, college degree or equivalent experience (minimum 4 years in a sales support/admin capacity)
- Experience in selling or supporting office supplies, lamination, binding machines or specialty paper
- A quick customer service focused learner who isn’t shy to multi task and loves their client groups

If this all resonates with you, please apply

**About HOP Inc.**

For the last 35+ years, we have been a reputable wholesaler and distributor of print finishing, binding, office supplies, displays, restaurant menus and founder of Zodia synthetic paper. We are located in Mississauga, Ontario.

**Salary**: $40,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Extended health care
- On-site parking
- Profit sharing
- RRSP match
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

Work Location: In person

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