Sales & Customer Service Rep - Insurance

2 weeks ago

Toronto, Canada Desjardins Insurance Full time

Lilian Hee-Karstadt, Desjardins Insurance is an Independently owned **Desjardins Insurance Agency **in South Etobicoke; passionate about helping our clients recover from unforeseen losses and bettering their lives. Desjardins Insurance is the 2nd largest Property & Casualty Insurance in Canada.

We are looking to grow our seasoned well trusted & top producing team. If you are ambitious, sales oriented, and customer centric, we are interested in you. If you enjoy dealing with people, focused and persistent in following up on leads, we want you. Come join our **awesome team **in helping our clients & community protect both who & what they love and recover from unexpected loss. We are looking for that awesome individual to grow our business. If you are looking for a career in Insurance, a career that is recession proof, Covid proof, and like to help people in their time of need, this is for you.

**Responsibilities**:

- Develop leads, schedule appointments, identify customer needs, and recommend appropriate products and services.
- Answer calls and service our clients
- Effectively communicating Insurance products to prospects and clients.
- Provide prompt, knowlegeable, and friendly customer service and advice Service can include responding to inquiries regarding insurance types, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Meet deadlines with accuracy and thoroughness.
- Work with the Agent to establish and meet marketing goals.
- Meet monthly lead generation and sales/production goals.

**Requirements**:

- OTL/RIBO licence or willingness and able to get the OTL exam
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing)
- Excellent communication, written, verbal and listening skills both in Mandarin and English
- Self-motivated, goal oriented and enthusiastic
- Diligent and hardworking
- Proactive in problem solving
- Able to multi task
- Quick learner
- LLQP exams (a plus but not necessary)

**Benefits of Working with Us**:

- Competitive Base Salary & Monthly Commission & Year End Bonus Compensation Structure
- Initial 2 Weeks Paid Vacation
- Training
- Supportive Environment focused on career advancement and personal development
- Sponsorship of Insurance Licence
- Small family atmosphere
- **This is a Full-time position within a Desjardins Insurance Agency in South Etobicoke. This is not a remote role.**_

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$70,000.00 per year

**Benefits**:

- Paid time off

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Sales & Customer service: 2 years (preferred)

Licence/Certification:

- OTL/RIBO exam (preferred)

Work Location: One location

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