Veterinary Assistant

**Veterinary Assistant - Radiology**

Department: Diagnostic Imaging (Radiology)

Reports to: Patient Care Assistant Supervisor

The **Radiology Patient Care Assistant**works closely with the Veterinary Radiologists and the Radiology Technicians providing diagnostic imaging services to inpatients and outpatients. The position entails handling of patients for imaging (such as ultrasound), and communicating with clients, veterinarians and veterinary staff. The radiology assistant directly assists with ultrasonography, radiography, fluoroscopy, CT, and MRI.

**Canada West Veterinary Specialists** is an exciting multi-disciplinary specialty referral practice with a dedicated 24-hour ERCC service. We are a certified Level II Veterinary Trauma center as designated per the Veterinary Committee on Trauma (VetCOT). We have 6 specialty departments, including Oncology, Neurology, Diagnostic imaging, Surgery and, Internal Medicine with added services of Rehabilitation therapy and an in-house lab.

With a team of just over 170 staff members we are a group of dedicated and diverse individuals passionate about working together to provide the best patient care and client satisfaction.

**JOIN US?** Although a busy hospital we take pride in our staff and focus on providing a safe and fun place to build a career.

**BENEFITS**:

- We grow together with our monthly in-house Continuing Education presentations
- Subsidized extended health benefits
- 5 paid sick days per year
- Uniform allowance
- Wellness Spending account
- We believe in your well-being and provide a company sponsored Employee Assistance Program (EAP) enabling access to caring professionals that can help access support related to fitness, physical health and mental well-being programs.
- We provide employer paid Pet insurance to our employees.
- We believe in recognizing our staff with an anniversary recognition program.
- We have a profit-sharing program to recognize our staff’s contributions for our success.
- We have fun together with our hospital sponsored social events like; having Food Trucks visit us onsite, Halloween pumpkin carving contests, Annual Christmas Party, Pub Nights, etc.

**DUTIES & RESPONSIBILITIES**
- Assists the service in its overall communication with other areas of the hospital
- Communicates efficiently and effectively with clients, referring veterinarians, CWVS doctors and staff
- Ensures supply inventory is sufficient to meet the needs of the service
- Assists in restraining of patients so that the Specialist or Technician can perform procedures effectively
- Ensures that procedures are accurately documented in advance of daily invoicing
- On direction from individual doctors in the service, obtains information from or disseminates information to referring veterinarians and their practice staff, clients, CWVS doctors and staff, vendors etc.
- Thorough understanding of all procedures and protocols within the radiology service as well as the ability to use all equipment (including CT, ultrasound, radiography and fluoroscopy) safely and effectively
- Ability to review medical images for quality control (such as reviewing radiographs and confirming whether the images are of diagnostic quality)
- Use and management of hospital PACS systems
- Greet and offer assistance to clients
- Coordinates admissions and discharges of patients to the service
- Willing to go above and beyond to exceed client expectations
- Responsible for keeping service areas clean and organized
- Assist in anesthesia/sedation induction and monitoring under the supervision of the Specialist or Technician
- Responsible for setting up procedures and cleaning of the Radiology equipment

**KNOWLEDGE, SKILLS AND EXPERIENCE**
- Strong multi-tasking abilities
- Ability to work in high-paced environment
- Must have the ability to remain calm in an emergency
- Must excel at use of new software and technology
- Ability to recognize and establish priorities
- Excellent written and verbal communication skills, including client service skills
- Strong organizational skills
- High attention to detail
- High level of professionalism
- Competent animal restraint and handling
- Ability and motivation to develop a full understanding of medical imaging, and procedures related to the Radiology department

**QUALIFICATIONS AND EXPERIENCE**
- Graduate of an accredited program for Veterinary Assistants or equivalent experience preferred
- Customer service experience is an asset

**WORKING HOURS**
- 4, 10-hour shifts per week
- As a member of the overall CWVS team, you may be required to assist in other areas of the hospital when your service is not in need of you or if the doctor on the service is away. This could involve working any shift within the twenty-four-hour operating day of the hospital, including weekends and holidays.

**Job Types**: Full-time, Permanent

Pay: $21.00-$26.00 per hour

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health ca