Current jobs related to Customer Service Representative - Scarborough - Fortress Technology

  • Inbound Customer Service Representative

    1 week ago

    Scarborough, Canada Zedd Customer Solutions Full time

    Life is too short not to have fun. If you have a true passion for helping people we want to talk to you. Due to our proximity to the North Pole, Zedd Customer Solutions has been asked to ensure the toys received at Christmas provide the “WOW” factor. **ESSENTIAL FUNCTIONS**: - Provide exceptional customer service and maintain excellent quality. -...

  • Call Centre Representative

    3 days ago

    Scarborough, Canada Zedd Customer Solutions Full time

    Job description COMPANY: ZEDD Customer Solutions A Canadian owned and operated Outsource Contact Centre Services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact center professionals. We understand our clients’ need for outstanding management of their customer...

  • Bilingual Call Centre Representative

    2 weeks ago

    Scarborough, Canada Zedd Customer Solutions Full time

    Job description COMPANY: ZEDD Customer Solutions A Canadian owned and operated Outsource Contact Centre Services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact center professionals. We understand our clients’ need for outstanding management of their customer...

  • Customer Service Representative

    1 week ago

    Scarborough, Canada U-Haul Full time

    **Location**: 4095 Kingston Road, Scarborough, Ontario M1E2M3 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive...

  • Customer Service Representative

    2 weeks ago

    Scarborough, Canada Cascades Full time

    **Welcome home!** At Cascades, **Sustainable Development** means **Respecting the True Nature** of our 10,000 talents. We put you first: - Group insurance & retirement plan with company contributions - Profit sharing plan (not once, but twice a year!) - Employee assistance program - Extraflex benefits program (wellness & lifestyle reimbursement program) -...

  • Customer Service Representative

    1 week ago

    Scarborough, Canada Atlantic Packaging Products Ltd Full time

    The Atlantic Packaging Supply Chain Management Group is actively looking for a seasoned Business to Business (B2B) Customer Service Representative to join their dynamic and growing organization. Reporting into the Operations Manager this role will be the primary point of contact for post sales support for a diverse group of clients. **Responsibilities**: -...

  • Customer Service Representative

    7 days ago

    Scarborough, Canada Labour Master Solutions Full time

    **Overview** We are seeking a dedicated and enthusiastic Customer Service Representative to work at our client's location. Location: Scarborough, ON Pay rate: $20/hr (Starting) **Job duties**: - Handling customer orders, ensuring accuracy and timely fulfillment, and tracking shipments. - Addressing customer complaints, resolving issues, and finding...

  • Customer Service Representative

    4 weeks ago

    Scarborough, Canada U-Haul Full time

    Location:1555 Warden Ave, Scarborough, Ontario M1R2S9 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul companyu2019s exceptional service and...

  • Customer Service Sales Representative

    7 days ago

    Scarborough, Canada Invitica Solutions Full time

    Are you experienced in the Customer Service and Sales field and looking to utilize your customer-centric approach to business development? Invitica Solutions is Durham's leading firms in Customer Service, Sales, and Business Development. We are dedicated to providing our clients with the utmost care and have a history of delivering profitable results and...

  • Customer Service Representative

    1 week ago

    Scarborough, Canada Lifemark Health Group Full time

    **Customer Service Representative** **-** *** **pt Health - Central Scarborough Physiotherapy** **Perm Part-Time** **Location: 2155 Lawrence Ave E** **Scarborough, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts...

Customer Service Representative

2 weeks ago

Scarborough, Canada Fortress Technology Full time

Fortress Technology is a rapidly growing metal detector manufacturer. Our team delivers exceptional service and products to a diverse customer base, ranging from international Fortune 500 companies to local, privately owned companies. By understanding the specific needs of our clients and their customers, we design and manufacture custom industrial metal detector systems that achieve results. We’re committed to our team, our process, our partners, our clients, to the public and helping provide safe metal free products to consumers. Most importantly, we’re passionate about doing it right.

**Job Summary**:
The Customer Service - Parts role provides after-sales support to customers for replacement parts and testing materials for metal detectors and conveyors. This position is also responsible for coordinating fulfilling customer orders and managing parts shipments to Fortress subsidiaries

**Responsibilities**:

- Respond to customer inquiries, provide quotations and process parts orders
- Problem solve and communicate solutions to customers
- Maintain the spare parts, production, and test materials inventory
- Create customer parts/price lists (with input from Sales)
- Create Bill of Materials for new parts Kits
- Track shipments
- Maintain certifications for test samples
- Issue purchase orders for parts not in stock (spare parts only)
- Create job orders for make parts as required
- Must be able to understand mechanical and electrical spare parts list for industrial equipment, determine characteristics and specifications and in some cases locate equivalents from a different vendor in standard parts such as bearings, air cylinders, electric motors, belts and sprockets.
- Assist with kitting and packing orders, when necessary
- Other duties as assigned

**Academic/Educational Requirements**:

- Completion of High School
- Any certificates or seminars related to customer service (preferred)'

**Required Skills/Experience**:

- Ability to communicate effectively, both oral and written
- Read, write and speak English
- Must be able to work effectively with customers, vendors and other internal departments (I.E Sales, Production, Purchasing etc)
- Strong computer skills and knowledge of purchasing and production software systems
- Able to plan and organize various job tasks
- Must be able to work in diverse teams and work on multiple projects at one time

**Working Conditions**:
On-site required, currently a temporary hybrid role due to COVID-19.

We offer a competitive compensation package and company paid benefits along with a friendly work environment. Benefits Include: Extended Health Care, Dental, Vision Care, Disability Insurance, Life Insurance, Wellness Program, Employee Assistance Program, Flexible Schedule, On-site Parking, Company Events, Paid Time Off, Profit Sharing, Tuition Reimbursement,

Fortress Technology Inc. prides itself on being an equal opportunity employer.

We would like to thank all that apply, however only those selected for a personal interview will be contacted.

If you require assistance as per the AODA guidelines, please notify us and we will be happy to accommodate you.

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift

COVID-19 considerations:
To keep our employees as safe as possible, we have taken all necessary safety precautions as it relates to COVID-19, including the use of masks and social distancing while in the building.