Customer Service Representative

18 hours ago

Scarborough, Canada Cascades Full time

**Welcome home**

At Cascades, **Sustainable Development** means **Respecting the True Nature** of our 10,000 talents. We put you first:

- Group insurance & retirement plan with company contributions
- Profit sharing plan (not once, but twice a year)
- Employee assistance program
- Extraflex benefits program (wellness & lifestyle reimbursement program)
- Contribution to the success of a Canada-based multinational company with strong environmental values
- Salary range for the Customer Service Representative is $50k - $60k / year
- Take customer orders either directly from customers or sales representatives.
- Handle customer complaints and/or questions and follow up with appropriate internal personnel (Lab, Production, Purchasing, Accounting) as required.
- Maintain customer files ensuring contact and order information is kept up to date.
- Follow up on customer orders and coordinate with shipping and production to ensure orders are delivered on time.
- Serve as the initial point of contact when new customers call to request information and forward the customer to the Area Sales Representative where required.

**Bring out the best in yourself **Every day, our colleagues choose to respect their true nature by contributing with passion to our mission.

**You too, put forward your strengths**:

- Proficiency in Outlook, Word, and Excel
- Strong communication and interpersonal skills
- 3-5 years of customer service experience, preferably in a manufacturing environment
- Ability to work autonomously and with little direction
- Must be a team player committed to maintaining desired service levels

***
**We look forward to meeting you**

**#Manufacturing #CustomerService #respectyourtruenature #revealyourpotential #LifeAtCascades**

**About Cascades**:

- To be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities since 1964. Cascades have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery. Join 10,000 talents working in a network in almost 75 operating units located in North America._

  • Bilingual Call Centre Representative

    2 days ago

    Scarborough, Canada Zedd Customer Solutions Full time

    Job description COMPANY: ZEDD Customer Solutions A Canadian owned and operated Outsource Contact Centre Services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact center professionals. We understand our clients’ need for outstanding management of their customer...

  • Call Centre Representative- Sales

    2 weeks ago

    Scarborough, Canada Zedd Customer Solutions Full time

    Job description COMPANY: ZEDD Customer Solutions A Canadian owned and operated Outsource Contact Centre Services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact center professionals. We understand our clients’ need for outstanding management of their customer...

  • Customer Service Representative

    2 weeks ago

    Scarborough, Canada AutoCanada Inc. Full time

    **Customer Service Representative - Collision Centre** **Excellence Auto Collision - Silver Star** **Scarborough, Ontario** At **Excellence Auto Collision - Silver Star,** we are looking for someone who is passionate about delivering exceptional customer service and to take ownership of administrative support to our Collision Centre team. Acting as a...

  • Customer Service Representative

    7 days ago

    Scarborough, Canada Atlantic Packaging Products Ltd Full time

    Atlantic Packaging is seeking a customer service representative for the supply chain division located in Scarborough. The Atlantic Packaging Supply Chain Management Group is actively looking for a seasoned Business to Business (B2B) Customer Service Representative to join their dynamic and growing organization. Reporting into the Operations Manager this...

  • Customer Service Representative

    2 weeks ago

    Scarborough, Canada U-Haul Full time

    Location:4095 Kingston Road, Scarborough, Ontario M1E2M3 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and...

  • Customer Service Representative

    2 weeks ago

    Scarborough, Canada All Seasons Insurance Brokerage Inc. Full time

    **Job Title**: Customer Service Representative (Insurance Broker) **Location**: Scarborough, Ontario **Job Type**: Full-time We are seeking a dedicated and experienced Customer Service Representative to join our team at All Seasons Insurance Brokerage Inc. As a key member of our brokerage, you will provide exceptional customer service and support to...

  • Customer Service Representative

    2 days ago

    Scarborough, Canada megna Full time

    **Job Overview** **CANDIDATE MUST HAVE PR/CITIZENSHIP STATUS** **CANDIDATE MUST HAVE EXPERINCE IN RELEVANT FIELD** **Responsibilities** - Provide accurate information regarding products and services, ensuring customers are well-informed. - Assist customers with order placement, modifications, and cancellations. - Handle complaints and resolve issues...

  • Customer Service Representative

    18 hours ago

    Scarborough, Canada Global Muffler Inc. Full time

    **Overview** Are you passionate about automotive parts and have a knack for communication? Global muffler inc is seeking a motivated and detail-oriented Customer Service Representative to join our team. In this role, you will assist customers with their inquiries about exhaust auto parts and provide exceptional service over the phone. **Responsibilities** -...

  • Customer Service Representative

    2 weeks ago

    Scarborough, Canada Dominos Pizza Full time

    Dominos Pizza located at 3245 finch Avenue East scarborough is looking for full time customer service representatives. Job Role: The Customer Service Expert’s role is crucial within the Domino’s system. We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so. Within our fast paced environment, the role...

  • Customer Service Representative

    2 weeks ago

    Scarborough, Canada SUNPAN Full time

    The Customer Service Representative is responsible for servicing and invoicing a customer base consisting of owners, designers, and wholesalers. This is a hands-on position that is responsible for sales within a territory. **PRINCIPAL FUNCTIONS & OBJECTIVES** - Maintaining accounts in assigned territories - Managing order entry for sales in an established...