Sales Specialist

**Job description**

**About the Company**

Welcome to Signalix Inc., your top choice for all mobile communication solutions. As Authorized Dealers, we specialize in providing quick and efficient activation services, ensuring that you can start enjoying the benefits of Freedom Mobile’s network seamlessly.

Our knowledgeable team is highly experienced in the Freedom Mobile activation process, making your experience as smooth and efficient as possible. Whether you're switching providers, upgrading your device, or activating a new line, we'll guide you through each step with professionalism and care.

We understand that the mobile world can be complex, so we’re here to offer personalized advice and support throughout your activation journey. From helping you select the right plan to making sure your device is properly set up, we’ll ensure your transition to Freedom Mobile is simple and stress-free.

At Signalix Inc., our main priority is customer satisfaction and efficiency. Our goal is to make the activation process as convenient and effortless as possible, allowing you to stay connected without any hassle. Whether you're activating a single device or setting up an entire family plan, you can rely on Signalix Inc. to provide consistent, customer-focused service every time.

We are looking for a motivated, customer-oriented **Sales Specialist** to join our team. In this role, you will play a vital part in driving sales and providing excellent service to our customers. You’ll assist customers with selecting products, provide details on mobile devices and plans, and ensure a smooth shopping experience from start to finish.

**Responsibilities**:
**Customer Service**:

- Greet customers warmly and professionally.
- Help customers identify their mobile needs and recommend the best products and plans.
- Demonstrate products and answer questions about features, specifications, and pricing.
- Handle customer inquiries and concerns in a polite and professional manner.

**Sales and Revenue Generation**:

- Engage proactively with customers to promote products and services, boosting sales.
- Consistently meet or exceed sales targets and performance goals.
- Upsell and cross-sell additional products and accessories to enhance customer experience and maximize sales.
- Process transactions accurately using the point-of-sale (POS) system (RQ) IQ Metrix.

**Product Knowledge**:

- Stay updated on the latest mobile devices, plans, and promotions from Freedom Mobile.
- Continuously refresh your product knowledge and keep up with industry trends.
- Educate customers on the benefits, features, and value of our products to help them make informed purchasing decisions.

**Store Maintenance**:

- Maintain the cleanliness and organization of the store, including displays and promotional materials.
- Track inventory levels and assist with restocking as necessary.
- Participate in regular store maintenance tasks, such as inventory counts and merchandising updates.

**Qualifications**:

- High school diploma or equivalent.
- Previous retail sales experience is preferred but not required.
- Strong communication and interpersonal skills.
- Customer-focused with a passion for delivering excellent service.
- Ability to thrive in a fast-paced, team-oriented setting.
- Basic understanding of mobile devices and technology.
- Flexibility to work evenings, weekends, and holidays.

**Job Types**: Full-time, Part-time

Pay: $17.20 per hour

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)
- Freedom Mobile: 1 year (preferred)

Work Location: In person