Retail Sales Associate

4 days ago

London, Canada Mac Outpost, Apple Specialist Full time

Mac Outpost is Southwestern Ontario’s leading Authorized Apple Specialist.

We have been in business for almost 30 years. We cater to Mac, iPad, iPhone & Apple Watch users of all kinds from home users to audio and video specialists to large corporate clients. Recent changes require us to add to our retail sales / customer service staff.

**Job Description**:

- Retail / Floor Sales
- Apple Mac, iPad, iPhone, Apple Watch and accessory retail sales
- outgoing calling to current and potential clients for sales & service purposes
- merchandising
- face to face and telephone interaction with clients
- service intake
- sales of appropriate service related items
- some office / admin assistance including shipping, receiving, merchandising, organizing, cleaning, etc. as deemed necessary

Qualifications:

- SALES EXPERIENCE with a proven track record of success
- a high level of enthusiasm and ability to work with a team
- a basic understanding of the Mac and iOS operating systems
- a basic level of knowledge regarding products sold by Apple Inc. as well as peripherals made by other manufacturers for use with Apple products
- excellent verbal skills
- excellent customer service skills and diplomatic, empathetic personality
- excellent multitasking skills including the ability to handle multiple customers, phone calls and the ability to work under pressure
- the ability to take direction and implement company policy
- the ability to quickly learn the product knowledge necessary for the job

Knowledge in the following is a plus:

- Operating Systems:

- Mac OS
- iOS
- Software:

- Pages, Numbers
- Mail
- Safari
- MS Office
- Other
- Hardware:

- Apple desktops, laptops
- iPods, iPads, iPhones, Apple Watch
- Compatible hard drives, scanners, printers, other

Employment references with current contact information will be required.

NOTE:
THE ABOVE ARE GENERAL AND MAINLY MINIMUM REQUIREMENTS EXCEPT WHERE NOTED. RESUMES FROM MORE EXPERIENCED CANDIDATES ARE WELCOME.

COMPENSATION WILL BE A COMBINATION OF HOURLY WAGE + TARGETED SPIFFS.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED FOR INTERVIEWS

**Job Type**: Part-time

**Salary**: $15.50-$16.50 per hour

Day range:

- Every Weekend
- Monday to Friday
- Weekend availability

Shift:

- 4 hour shift
- 8 hour shift

**Experience**:

- sales: 1 year (required)
- customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: One location

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