Medical Office Assistant

Why Fraser Health?:
Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.8 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish peoples. Our team of nearly 40,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Bring your positive energy and your outstanding organizational and people skills to the challenging and rewarding role of
** Full Time**
**Medical Office Assistant** at the
**Chilliwack Primary Care Clinic** in
**Chilliwack, B.C**. Develop new skills working with experienced healthcare professionals and share our dedication to provide quality service to our Indigenous clients.

**Build on your career experience working in a fast paced primary care environment as you**:

- Provide reception services.
- Setting up and maintaining filing systems.
- Scheduling appointments, arranging for patient referral to specialists

**Prepare examination and treatment rooms for patient visits To join the Fraser Health team you will have**:

- Completion of a Medical Office Assistant program
- One (1) year of recent, related experience
- Ability to type 40 wpm

Fraser Health Authority values diversity within the workplace. For this position, we also want to highlight that First Nations, Inuit, Metis or Aboriginal ancestry is regarded as directly relevant to the skills and knowledge for excellence in the position. Pursuant to Section 41 of the British Columbia Human Rights Code, preference will be given to applicants of Aboriginal Ancestry.

Work with an experienced and dedicated wellness team and join our commitment to provide quality care to our Indigenous patients and clients. We invite you to find out why more than 95% of new employees recommend Fraser Health to their friends and family as a great place to work

We value diversity in the work force and seek to maintain an environment of respect, caring and trust.

Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
Reporting to the Supervisor, Primary Health Care, the Medical Office Assistant is required to act independently, and as a member of a multi-disciplinary team within the framework of departmental regulations, program guidelines and standards. This position provides reception and clerical services, as well as assists with data entry. This position assists with tasks that are a cross responsibility of all team members. Responsibilities:

- Provides reception services, including handling telephone inquiries, scheduling appointments, arranging for patient referral to specialists, special tests, and other care providers.
- Performs assigned clerical tasks, including typing, copying assembling and maintaining files/charts, and transcribing patient notes, correspondence, and reports.
- Performs data entry for the purposes of patient registrations, MSP billing information for Teleplan System. Notifies Supervisor of outstanding aged and rejected claims, MSP Remittances and Adjustments.
- Prepares examination and treatment rooms for patient visit, including cleaning and setting up of equipment.
- Escorts patients to the appropriate examination room and ensuring adequate resources are in place for all users of the space.
- Assists Physician/Nurse Practitioner with clinic procedures, such as examination room preparation for removal of warts; pap smears and performs labstick urine testing.
- Cleans and packages small surgical/procedures instruments according to standard protocols.
- Receives payments from patients; codes payments into the cash receipts journal.
- Assists in ordering, maintaining, receiving and checking supplies, equipment and reference material.
- Participates in the orientation of new staff and students; maintains manuals.
- Liaises with staff of health care and social service organizations, as well as general practitioners' offices to provide program related information. Represents the Centre by attending various meetings with the purpose of promoting the program and sharing information about the Centre.
- Reports unusual occurrences and risk management issues.
- Participates on committees and attends meetings as assigned..
- Performs other related duties as assigned.

Qualifications:
**Education and Experience**

Grade 12. Certificate from a recognized Medical Office Assistant program. One year's recent, related experience or an equivalent combination of education, training and experience.

**Skills and Abilities**
Demonstrates the LEADS capabilities of Leads Self, Engages Others, Achieves Results, Develops Coalitions and supports Systems Transformation.

**Professional/Technical Capabilities**:

- Ability to type 40 wpm.
- Knowledge of medical terminology.
- Knowledge of other heal