Operations Manager
2 weeks ago
**Job Overview**
Hardpressed is looking for an Operations Manager to join the team for a 12-month maternity leave contract, with the potential for extension. You will be responsible for overseeing and optimizing day-to-day activities within the shop. This role is key in ensuring that operations run smoothly, efficiently, and cost-effectively. The Operations Manager will collaborate with various departments to implement process improvements, manage resources, and drive operational excellence.
**Duties**
- Oversee daily store operations, ensuring smooth and efficient workflow.
- Hire, train, schedule, and manage store staff, bringing a positive work environment.
- Maintain optimal inventory levels, monitor stock and ensure product availability.
- Manage budgets, track sales, and analyze performance to identify areas for improvement.
- Ensure high standards of customer service, addressing customer inquiries and resolving issues and building positive relationships.
- Develop and implement operational strategies to improve store performance and profitability.
- Work closely with other department managers and stakeholders to achieve common goals.
**Experience**
- Strong leadership skills to motivate and guide staff and experience in managing a team.
- Excellent organizational skills to manage multiple tasks and priorities effectively.
- Strong communication skills, both verbal and written, to interact with staff, customers and vendors.
- Ability to analyze sales date and other performance metrics to identify areas for improvement.
- Familiarity with retail operations, including inventory management, sales processes and customer service standards.
- Prior experience in management is a requirement.
- Retail and customer service experience is an asset.
**Job Type**: Fixed term contract
Contract length: 12 months
Pay: From $50,000.00 per year
Additional pay:
- Bonus pay
**Benefits**:
- Extended health care
Schedule:
- 8 hour shift
- Day shift
**Experience**:
- Management: 1 year (preferred)
Work Location: In person
Application deadline: 2025-05-16
Expected start date: 2025-06-02
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