IT Procurement Specialist

**Description**:
The Procurement team is responsible for generating revenue by responding to our customers’ product requests with accuracy, timeliness and an understanding of VC3’s standards. As a key member of the team, the Procurement Specialist will be responsible for supporting the business in a variety of activities. These include order processing, communication, invoicing and administration. Your keys to success will be to develop a rapport with vendors, process orders quickly and accurately, drive repeat business, troubleshoot roadblocks, and deliver excellent overall service.

**Our People**:
Our team members are collaborative, positive, and dedicated to mutual success. Transparency isn't just a buzzword here; it's a commitment to open communication, ensuring every voice is heard and valued. Guided by our core values — Passionately Curious, Own It, Go Beyond, and Serve as One — we’re here to create something extraordinary together.

**Our Core Focus**:
Our team members play a pivotal role in our focus: Serving those who serve with technologies for today and tomorrow that make life safe and simple. With nearly 30 years of specialized expertise, our team goes beyond conventional boundaries, delivering tailored managed services and cybersecurity solutions to our clients.

**Your Growth**:
We are a growth minded organization that prioritizes development, offering numerous opportunities for career advancement. Rooted in our core value of being Passionately Curious, VC3 offers a dynamic learning environment, emphasizing hands-on experiences and formal development programs that celebrate continuous learning to propel your career forward.

**Key Responsibilities**:

- Provide a timely response and guidance to procurement requests
- Prepare and process purchase orders, ensuring accuracy and compliance with company policies and procedures
- Manage the purchasing and receiving process within the ERP system
- Identify and evaluate potential suppliers, negotiate prices, and manage the procurement process for goods and services needed by the company
- Develop and maintain relationships with vendors, monitor their performance, and ensure timely delivery of goods and services
- Perform the RMA process to procure replacement products from manufacturers and vendors
- Escalate manufacturer and vendor grievances as needed
- Maintain product listing, with price and cost information, in the ERP system
- Manage the deal registration and bid request/escalation process
- Monitor inventory levels, track usage patterns, and initiate replenishment orders to maintain optimal stock levels
- Conduct cost analysis and comparisons to identify cost-saving opportunities
- Assist with Domain/SSL/Warranty renewals and maintain documentation
- Fulfill licensing requests for Microsoft CSP/NCE/Azure and additional software

**Additional Responsibilities**:

- Collaborate across all departments to maximize overall client satisfaction
- Maintain an in-depth knowledge of the products and services that we offer
- Maintain accurate and up to date documentation through the change management processes
- Document internal processes and procedures related to duties and responsibilities
- Attending training & team meetings as required
- Job Shadow other team members to ensure the ability of providing coverage for other team members
- Identify opportunities to streamline processes, improve efficiency, and implement best practices within the purchasing function
- Ensure compliance with regulatory requirements, ethical standards, and company policies in all purchasing activities
- Maintain accurate records of purchases, contracts, and vendor communications for audit and reporting purposes
- Additional duties as required

**Skills, Knowledge and Expertise**:

- 3 years’ experience IT Procurement
- General understanding of SMB networks and what their needs are
- In-depth knowledge of IT products and services
- Process driven and attention to detail: accuracy in performing procurement responsibilities
- Strong organizational, presentation, and customer service skills
- Skill in preparing written communications and materials
- Ability to multi-task and adapt to changes quickly
- Self-motivated with the ability to work in a fast-moving environment

**Additional information you will want to know**:

- VC3 offers a comprehensive benefit package and 401K/RRSP company matching

**About VC3**:
VC3 offers Managed IT Services, Private Cloud Services, Hosted VoIP, Custom Web Applications, SharePoint Consulting, and Website Design & Hosting.

VC3 has more than 25 years of experience providing a full range of Information Technology Solutions and Services to hundreds of municipalities and organizations throughout the United States and Canada. The technologies needed by our customers have changed many times over the years, but our focus has always stayed the same: connect the best technologies with our experienced and talented engineers, programmers, web designers an