Receptionist/administrative Assistant

2 days ago


North York, Canada Carry Telecom Inc Full time

The call center receptionist/administrative assistant is responsible for providing efficient and quality customer services at the front desk, modem management, book appointment, shipping and receiving assistance, and other various admin duties as assigned.

**General Responsibility** **:**
- Provide quality and efficient customer service to clients
- Pick up, return, exchange and ship modem in daily task.
- Sort and repack returned devices while maintaining the inventory
- Greet and serve clients, direct customer to appropriate personnel and/or meeting room when needed
- Provide consistent, visible, timely, and effective communication with customer
- Professionally answer phone and distribute mail to appropriate personnel
- Schedule and manage meeting rooms
- Additional responsibilities may be added as the needs of the business change and expand.
- Perform other duties as assigned.

**Skill and Requirement**:

- Business Diploma (or equivalent)
- Reception experience or equivalent experience is required
- Excellent interpersonal skills with the ability to interact professionally and appropriately with various customers and also staff at all levels in the organization
- Proficiency in customer focus and strong customer service mindset
- Effective communication skills both oral and written
- Ability to multitask, prioritize effectively and meet tight deadlines

Must be able to work one day on weekend.

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$22.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- North York, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- reception: 2 years (required)
- customer service: 2 years (required)

Work Location: In person



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