Revenue Cycle Manager

If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate _Great People_ who inspire meaningful connections while _Leading the Way to Better Living_.

We are searching for a **Revenue Cycle Manager**to join our Finance Team based in Halifax, Nova Scotia.

**Meaningful Benefits**

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

- Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
- Access to virtual healthcare 24/7 for FREE through the group health benefit plan
- RRSP program (with employer matching)
- Vacation accrual (begins immediately) and travel insurance
- Free onsite parking
- Paid breaks
- Access to thousands of vendors offering perks and discounts through our WorkPerks program
- Access to continuing education and training through Shannex’s Centre of Excellence
- Opportunities to be part of sector innovation and continuous improvement initiatives
- Recognition and Rewards for service excellence and safety

**About the Opportunity**

As the **Revenue Cycle Manager**you will:

- Key support and leadership for the Accounts Receivables team
- Address complex resident account issues
- Manage complex resident collection processes
- Ensure consistent pricing and billing practices across the organisation
- Ensure accurate and timely reconciliation of all receivable accounts
- Manage reporting on aged accounts, collections, consistency with revenue policies and other performance metrics as defined
- Participate in annual pricing analysis for rents and ancillary services
- Provide governance for the roll out of new revenue streams and related processes.
- Oversee processing of resident refunds
- Oversight for revenue, billing, and collection related process improvements, ensuring the company is structured to support its diversified growth plans as they arise.
- Monitor and ensure designates at all sites adhere to month end billing processes and timelines including invoice issue and payment processing dates.
- Maintain privacy of resident records. Report any privacy concerns to the company Privacy officer.
- Responsible for managing the tax receipting process
- Monthly revenue and collections performance reporting internally and externally, including aged AR, AFDA, margins, etc.
- Perform regular 1:1 meeting with direct reports
- Review and validate AR period close at month-end
- Completion of annual medical tax receipts
- Annual rate increases ensuring all rates are processed on time and accurately
- Supports/leads on-going training of Accounts Receivables Team and Business Managers in billing / revenue processes
- Support site staff by assisting with AR functions for new openings

**About You**

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

- University degree in finance, accounting, or business
- Experience managing a team
- Public accounting experience or 3+ years experience in an account receivable’s role
- Experience with Yardi software
- Experience in the health care or health-related industry
- Experience with collections

**About Us**

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

Only those selected for an interview will be contacted.