Facilitator

2 weeks ago

Calgary, Canada AKG Canada Full time

We are seeking a full-time **Facilitator** to join our Work it Forward team. Reporting to the Senior Manager, the Facilitator plays a key role in supporting clients with disabilities through trauma-informed, accessible workshops that foster learning, connection, and confidence. This position also supports employer engagement by delivering sessions that strengthen inclusive, disability-friendly workplace practices.

The Facilitator works closely with Case Managers, Job Developers, Occupational Therapists, and community partners to ensure programming is timely, relevant, and responsive to diverse needs.

**Responsibilities**
- Design and deliver interactive workshops focused on personal development, digital literacy, job readiness, and stress management.
- Adapt content to meet the needs of clients with neurodiversity, mental health conditions, and literacy barriers.
- Integrate trauma-informed practices and universal design principles to create safe, accessible learning spaces.
- Collaborate with OTs and Case Managers to align programming with participant goals and assessments.
- Support participants in building digital skills and confidence with online tools.
- Co-facilitate workshops for employers, equipping them with tools and strategies for inclusive hiring, onboarding, and retention.
- Track participation, gather feedback, and contribute to continuous program improvement.
- Document outcomes and engagement trends to support reporting and evaluation.

**Qualifications**

**Required**
- Post-secondary education in adult education, social work, career development, or a related field OR at least 2 years’ experience in group facilitation within a social services or employment setting.
- Proven ability to adapt workshop content for diverse learning styles and participant needs.
- Experience facilitating both virtual and in-person learning, with a focus on supporting persons with disabilities or cognitive/mental health barriers.
- Strong trauma-informed facilitation skills and a commitment to anti-oppressive practices.
- Comfort with digital tools such as Zoom, Google Suite, and MS Office, and ability to coach beginners.

**Preferred**
- Experience promoting digital inclusion or tech literacy among marginalized learners.
- Background in employment readiness, career development, or workforce inclusion.
- Familiarity with Universal Design for Learning (UDL).
- Bilingualism or experience working with interpreters and cultural mediators.
- CCDP designation, adult learning, or group facilitation certification.

**Job Types**: Full-time, Permanent

Pay: $55,000.00-$62,000.00 per year

Work Location: In person

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