Hotel General Manager

**Job description - General Manager**

**Job Summary**:
Be an ambassador of the brand and the property General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximize operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and to position the property in the marketplace.

Oversees all aspects of the hotel operations, including guest relations, front desk, housekeeping, maintenance, finances, team building, and staff development. Responsible for all elements of hotel management, including sales and marketing, revenue management,human resources, food and beverage, and budgeting/forecasting. Empowers associates to provide superior customer care to guests, associates and other visitors.

**Responsibilities and Duties**
- Recruits, selects, trains, and manages employees to deliver superior guest services and quality products that will lead to maximizing guest satisfaction, revenue and profitability goals.
- Creates and maintains customer-driven operations, empowering hotel staff to excel in superior customer care.
- Develops, recommends, implements and manages the hotel's annual budget and long-term business plan. Achieves budgeted sales and maximum profitability.
- Creates new programs in response to market conditions and revenue opportunities.
- Protects the hotel’s financial assets by properly administering policies and procedures for handling cash, credit cards, accounts payable, accounts receivable, payroll and all other financial transactions.
- Properly administers policies and procedures for protecting the safety of guests and employees.
- Prepares monthly reports for owners.
- Ensures regular assessment and review of all hotel personnel by appropriate management staff. Coordinates internal training and development programs.
- Maintains a high personal visibility throughout the property and throughout the community.

**Qualifications and Skills**
- Bachelor’s degree in Hotel/Restaurant Management or Business or equivalent combination of education and experience.
- Minimum of three years of full-service hotel management or supervisory experience.
- Knowledge of local competition and general industry trends.
- Strong leadership and a professional image.
- Strong interpersonal, written and verbal communication skills.
- Excellent decision-making ability and analytical skills.
- Ability to work a flexible schedule, including weekends and holidays.

In return we’ll give you a competitive financial, bonus and benefits package that will include healthcare, dental, vision, disability and life insurance support. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we’ll give you the room to be yourself.

**Application Details**

**Apply...**

Vrancor Hospitality is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require a disability-related accommodation to participate in the recruitment process.

Pay: $80,000.00-$90,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Hotel Operations, Management: 5 years (required)
- General Manager: 3 years (required)

Work Location: In person