Sales Coordinator

6 days ago

Surrey, Canada DYWIDAG-Systems International GmbH Full time

DYWIDAG stands as a global leader in construction and infrastructure technology that works with government authorities, asset owners, construction companies, and design offices to support their infrastructure projects. We have expanded into over 50 countries worldwide and continue to keep infrastructure safe and secure every single day.

The Sales Coordinator will function as support to the sales team and will carry out the functions listed below.

**ESSENTIAL FUNCTIONS**
- Support Sales Managers to ensure that ongoing projects are completed on-time and under budget.
- Create new projects within internal tracking systems as required by the Sales Managers.
- Prepare quotations under the Salesperson’s direction with a full understanding of customer requirements.
- Verify all orders and change orders have an acceptable DSI commercial agreement in place and proper sales tax exemption certificates are on file, if applicable.
- Collect required project documentation including, tax details, lien or bonding documentation, certificates of insurance, etc.
- Monitor ongoing project tracking systems to ensure accuracy.
- Monitor customer order progress taking responsibility that order is delivered to customer’s satisfaction.
- Maintain accurate data in ERP System.
- Maintain accurate data in CRM System
- Follow orders to ensure delivery meets requirements. Invoice for all shipments and services within 24 hrs.
- Review monthly equipment rental report and invoice leased equipment as defined in the lease agreement.
- Generate accurate invoices in a timely manner.
- Document collection and process invoice credits as needed.
- Communicate professionally and effectively with internal and external project stakeholders and respond in a timely manner.
- Performs other related duties as assigned.

**REQUIRED EDUCATION AND EXPERIENCE**
- Associate degree or three to five years related experience and/or training; or equivalent combination of education and experience.
- 2-3 years of project coordination or administrative experience preferred.

**COMPETENCIES**
- Experienced with MS Office - Word, Excel, Access, PowerPoint, and Outlook.
- Experience with sales and customer service skills.
- Ability to respond to common inquiries or project challenges from customers.
- Ability to effectively write correspondence and present information to management, other employees, and customers.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, weights, volume, and common conversions.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of instructions in written and diagram form and deal with several abstract and concrete variables.
- Ability to manage multiple tasks at one time.

**TRAVEL REQUIREMENTS**
- None

**PHYSICAL DEMANDS**
- Prolonged periods of sitting, standing, laptop use, etc.

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