Associate Manager

Permanent Full Time

Associate Manager, Risk and Compliance

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You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Be your best at Canada Life.

We are looking for an Associate Manager, Risk and Compliance

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: London, Toronto, Winnipeg or Montreal.

As the Associate Manager, Risk and Compliance, you will provide independent oversight of strategic initiatives, operations, and the regulatory risk management framework for Insurance Solutions and Canada Operations. You will work directly with the first line of defence to provide expertise and guidance on risk management and regulatory compliance to support the business in meeting their requirements. You will be a positive change advocate by suggesting and implementing improvements to the overall risk and compliance culture within the business.

Reporting to the Manager, Risk and Compliance, you will be responsible for the following:

- Effective management, oversight, and effective challenge of risk and regulatory compliance management for Insurance Solutions and Canada Operations
- Execute on obligations under OSFI E-13, including providing effective challenge, oversight of the business area including expertise, and guidance as it relates to our operational risk and regulatory compliance management obligations.
- Monitor, interpret and maintain awareness of new and existing regulatory and compliance requirements, providing expertise, advice, and oversight of regulatory obligations, including providing appropriate guidance to the business on potential impacts and appropriate controls
- Effectively demonstrate a high level of technical and business acumen to ensure our compliance and conduct risk is managed appropriately.
- This will include participation in business led initiatives, providing the business with insights into new and proposed regulatory changes, and assisting with implementation

What you will do:

- Provide oversight of regulatory compliance and risk related processes to strengthen the risk and compliance culture within the organization
- Oversee strategic initiatives by supporting change management, ensuring planning and implementation appropriately considers risks, impacts and dependencies
- Assess the adequacy of, adherence to, and effectiveness of risk and compliance procedures and controls and provide reports on potential or actual issues, ensuring they are investigated and remediated as appropriate
- Collaborate with various internal stakeholders to provide comprehensive support to the business and ensure compliance risk is appropriately managed
- Provide effective (timely and constructive) challenge and oversight
- Interpret current and new regulations and legislation at both provincial and federal level using knowledge to ensure processes meet strict regulatory requirements
- Communicate regulatory and legislative changes in an appropriate and meaningful fashion to the appropriate audience, providing advice and guidance to the business on the implementation of regulatory changes and ongoing oversight
- Liaise and consult with the business and provide compliance and risk support, including presentations, webinars, workshops or other education opportunities
- Gather, analyze, and prepare data for quarterly reports to Global Compliance and Risk

What you will bring:

- 5 years of progressive compliance and/or operational risk experience within the financial services industry; experience within the second line of defence is an asset
- Post-secondary education preferred, however applicants with an equivalent level of training or experience will be considered
- Effectively demonstrate a high level of technical and business acumen to ensure our conduct and operational risks are appropriately managed
- Strong interpersonal skills and ability to build relationships and influence change effectively with a broad range of individuals and groups
- Very good organizational skills with strong attention to detail, ability to prioritize, multi-task and meet deadlines
- Excellent verbal and written communication skills
- Able to actively adapt to changing business models and new technology
- Ability to effectively use Microsoft Office programs (Outlook, Excel, Word, PowerPoint)

Be